Support Board
Date/Time: Tue, 26 Nov 2024 16:48:54 +0000
Post From: Rithmic constant disconnecting (Prop Trading account)
| [2023-11-14 19:32:01] |
| Sierra_Chart Engineering - Posts: 17182 |
|
There should not be a disconnection even if incorrect symbols are used. There still is an issue on the Rithmic side. It does not make sense why you would have to translate the symbols multiple times. Once is enough. We think the resolution of the issue is only coincidental and you are going to have further issues later on. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |