Support Board
Date/Time: Tue, 26 Nov 2024 18:33:18 +0000
Post From: Version 2563 breaks studies compiled with previous sierrachart versions
| [2023-11-08 18:41:49] |
| erwinbeckers - Posts: 22 |
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We have a few studies that were initially created& compiled using Sierra Chart version 2561. These studies have been distributed to our customers via Sierra Chart distribution system. However, today, we received a complaint from a customer who recently updated to SierraChart version 2563, reporting that our studies were no longer functioning properly. Upon investigation, we found that the issue was related to the sc.Graphics.GetTextSize() function, which was causing crashes. Importantly, this problem only arises when the study was originally compiled with earlier SierraChart versions. Interestingly, if we recompile the study with version 2563, it works perfectly again. Here's the challenge: If we release the recompiled version specifically for SierraChart version 2563, it will cease to function for all our other customers who are currently using version 2561. In essence, this would require all our customers to update to version 2563. We would greatly appreciate your guidance on how to address this situation effectively. Best regards, Erwin Date Time Of Last Edit: 2023-11-08 18:57:08
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