Support Board
Date/Time: Tue, 26 Nov 2024 18:24:54 +0000
Post From: Orders not going through
| [2023-11-07 04:43:33] |
| Sierra_Chart Engineering - Posts: 17182 |
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First, Rithmic is not responding to the orders and they should. But it looks like the Trade Account is not set correctly. For example you cannot use Sim1 with Rithmic. Choose a Rithmic account: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |