Support Board
Date/Time: Tue, 26 Nov 2024 19:47:35 +0000
Post From: Trading Evaluation Trade Account issue
| [2023-11-03 16:21:15] |
| __Kai__ - Posts: 14 |
|
Dear support team, I created a Trade Account named 'TestAccount'. This one is not listed in the Trade Account Monitor for some reason. When I edit the account via 'Manage -> Edit Unlisted Account' the configuration window opens. Then I tried to delete the trade account via 'Manage Trade Account' but a popup opens which says I have to perform an update first. But when I do this a server error occurs that says operation is not allowed. I have had issues with duplicating accounts from an exiting one. Now I have at least two accounts ('TestAccount' and 'Test') which are not listed in the Trade Account Monitor nor can be deleted by the steps I explained above. So my question are: Why are these accounts not listed in the Trade Account Monitor and why isn't it possible to delete them? Please help. Thank you. Date Time Of Last Edit: 2023-11-03 16:28:29
|