Support Board
Date/Time: Tue, 26 Nov 2024 20:03:21 +0000
Post From: Multiple Data Feeds
| [2023-11-02 14:46:23] |
| John - SC Support - Posts: 36307 |
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In general - you will get the data from us for the exchanges that you have activated with us. Any other data would come from your trading service. In your case, you have the "CME Non-Professional Top-of-Book" exchange active, so any instrument traded on the CME exchange (not the full CME Group) will come from us, any other data would come from your trading provider (whomever you are connected to in Data/Trade Service Settings). You can verify that the data is coming from us if you see an [M] showing after the symbol name in the Chart Header. Refer to the following on this: Chart Data and Chart Data Files: The Meaning of the [M] Designation after a Symbol If you do not want the data to come from our Denali Exchange Data Feed, then you need to set the option for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to "No". Then select OK to close that page and then select "File >> Reconnect" to force the change to take place. Any time you change this setting, you will need to reconnect to the data feed. If you turn that option to "No" then the data that you were getting from our Denali feed will now come from the service you are connected to in the Data/Trade Service Settings, just like any other data you were not setup to get from us. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |