Support Board
Date/Time: Tue, 26 Nov 2024 20:19:03 +0000
Post From: connection issues
| [2023-10-31 18:31:02] |
| John - SC Support - Posts: 36307 |
|
You have the wrong account selected. The account number in the Trade Service Log is "138263", but AMP shows your account as "138263A" (as you also mentioned above). Refer to the following for how to select the Trade Account for a chart: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |