Support Board
Date/Time: Tue, 26 Nov 2024 20:22:05 +0000
Post From: connection issues
| [2023-10-31 15:32:53] |
| John - SC Support - Posts: 36307 |
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Select "Trade >> Trade Service Log" to open the Trade Service Log and look in there for the reason why the order failed. If it was too long ago, then try to place an order again and see if the information is in the log as to why it is not working. You can post the contents of the log to this thread for us to take a look.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |