Support Board
Date/Time: Tue, 26 Nov 2024 18:37:18 +0000
Post From: Sub-intance does not download data but main instance does
| [2023-10-30 02:12:56] |
| User121314 - Posts: 17 |
|
I have moved the SC to C:\ directory still see the same issue, even after following the instructions you mentioned above. Attached the screenshot as well for your reference. Software version: 2560 64-bit | 2023-10-29 21:06:31.346 OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce RTX 3060/PCIe/SSE2) | 2023-10-29 21:06:31.347 Primary Thread ID: 14424 | 2023-10-29 21:06:31.347 Usage end date: 2024-03-14 | 2023-10-29 21:06:31.347 Enabled for: Advanced Features 2. | 2023-10-29 21:06:31.347 Enabled for: Sierra Chart Historical Data Service. | 2023-10-29 21:06:31.347 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-10-29 21:06:31.347 Enabled for: Delayed Denali Exchange Data Feed. | 2023-10-29 21:06:31.347 Enabled for exchange2: CME | 2023-10-29 21:06:31.347 Enabled for exchange2: fairx_exchange.data | 2023-10-29 21:06:31.347 Enabled for exchange2: US Equities Consolidated Tape | 2023-10-29 21:06:31.347 Enabled for exchange2: NASDAQ Global Indexes | 2023-10-29 21:06:31.347 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-10-29 21:06:31.347 Current selected Data/Trading service: DTC - Sub Instance | 2023-10-29 21:06:31.347 Custom symbol settings values: disabled | 2023-10-29 21:06:31.347 Chart Update Interval: 50 | 2023-10-29 21:06:31.347 Intraday Data Storage Time Unit: 0 | 2023-10-29 21:06:31.347 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-10-29 21:06:31.347 2023-10-30 02:06:31 Local computer time in UTC | 2023-10-29 21:06:31.347 2023-10-29 21:06:31 Local computer time in SC Time Zone | 2023-10-29 21:06:31.347 2023-10-30 01:58:31 Server time in UTC | 2023-10-29 21:06:31.347 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-10-29 21:06:31.347 Program path: C:\SierraChart_v2528\SierraChartInstance_3\ | 2023-10-29 21:06:31.347 Data Files path: C:\SierraChart_v2528\SierraChartInstance_3\Data\ | 2023-10-29 21:06:31.347 OS Version Number: 10.0 | 2023-10-29 21:06:31.347 Locale Setting: C | 2023-10-29 21:06:31.347 DLLs: FootprintReversalSystem_64.dll, prop_alpha_pro_64.dll, UserContributedStudies_64.dll | 2023-10-29 21:06:31.347 Allowed protected custom studies: PropagateAlphaPro | 2023-10-29 21:06:31.347 Crash reporter started: true | 2023-10-29 21:06:31.347 File >> Disconnect selected. | 2023-10-29 21:06:55.032 DTC - Sub Instance | Waiting for socket receive thread to end | 2023-10-29 21:06:55.032 DTC Client socket (1) | CloseSocket call. | 2023-10-29 21:06:55.033 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2023-10-29 21:06:55.033 DTC Client socket (1) | Socket gracefully closed by remote side. | 2023-10-29 21:06:55.033 DTC Client socket (1) | Closed. | 2023-10-29 21:06:55.033 DTC - Sub Instance | Disconnected. | 2023-10-29 21:06:55.033 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2023-10-29 21:06:59.360 DTC Client socket (1) | Creating socket. | 2023-10-29 21:06:59.360 DTC Client socket (1) | New receive buffer size: 0 | 2023-10-29 21:06:59.360 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2023-10-29 21:06:59.360 DTC - Sub Instance | Network connection to server complete. | 2023-10-29 21:06:59.361 DTC - Sub Instance | Starting socket receive thread. | 2023-10-29 21:06:59.361 DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2023-10-29 21:06:59.361 DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2023-10-29 21:06:59.362 DTC - Sub Instance | Sending logon request message. | 2023-10-29 21:06:59.362 DTC - Sub Instance | Received logon response. | 2023-10-29 21:06:59.362 DTC - Sub Instance | Server Name: SC DTC Server. Build=47895. | 2023-10-29 21:06:59.362 DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2023-10-29 21:06:59.362 DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=scdataallservices|SymbolSettings=scdataallservices. | 2023-10-29 21:06:59.362 DTC - Sub Instance | Trading is supported. | 2023-10-29 21:06:59.362 DTC - Sub Instance | Order cancel and replace is supported. | 2023-10-29 21:06:59.362 DTC - Sub Instance | OCO Orders supported. | 2023-10-29 21:06:59.362 DTC - Sub Instance | Bracket Orders supported. | 2023-10-29 21:06:59.362 DTC - Sub Instance | Connected to server complete. | 2023-10-29 21:06:59.362 No download requests in the queue to start downloads for. | 2023-10-29 21:06:59.362 No download requests in the queue to start downloads for. | 2023-10-29 21:06:59.362 No download requests in the queue to start downloads for. | 2023-10-29 21:06:59.362 No download requests in the queue to start downloads for. | 2023-10-29 21:06:59.362 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 7. | 2023-10-29 21:06:59.363 Using symbol data fast lookup vector | 2023-10-29 21:06:59.385 DTC - Sub Instance | Starting real-time market data updates for: NQZ23-CME. ID: 1 | 2023-10-29 21:06:59.385 DTC - Sub Instance | Requesting security definition data for: NQZ23-CME. ID: 1 | 2023-10-29 21:06:59.385 Added historical Intraday data request for NQZ23-CME to the queue. | 2023-10-29 21:06:59.385 Intraday data recording state for symbol NQZ23-CME is set to download 'Pending'. | 2023-10-29 21:06:59.385 Triggering next historical data download in queue. | 2023-10-29 21:06:59.385 Delaying start of download for NQZ23-CME. | 2023-10-29 21:06:59.387 DTC - Sub Instance | Starting real-time market data updates for: ESZ23-CME. ID: 2 | 2023-10-29 21:06:59.387 DTC - Sub Instance | Requesting security definition data for: ESZ23-CME. ID: 2 | 2023-10-29 21:06:59.387 Added historical Intraday data request for ESZ23-CME to the queue. | 2023-10-29 21:06:59.387 Intraday data recording state for symbol ESZ23-CME is set to download 'Pending'. | 2023-10-29 21:06:59.387 Triggering next historical data download in queue. | 2023-10-29 21:06:59.387 DTC - Sub Instance | Received security definition for symbol NQZ23-CME | 2023-10-29 21:06:59.389 DTC - Sub Instance | Received security definition for symbol ESZ23-CME | 2023-10-29 21:06:59.389 Symbol settings MD5 received. Request ID: 7. | 2023-10-29 21:07:03.268 Symbol settings are up-to-date for scdataallservices. | 2023-10-29 21:07:03.268 HD Request # 7 | Downloading Intraday chart data for NQZ23-CME to the file NQZ23-CME.scid. Service: cme | 2023-10-29 21:07:04.384 HD Request # 7 | Download start date-time: 2023-10-29 21:06:53.000000. File last date-time: 2023-10-29 21:06:53.466000 | 2023-10-29 21:07:04.384 HD Request # 7 | Using server: ds26.sierracharts.com port 10150 | 2023-10-29 21:07:04.384 Socket (2) | Creating socket. | 2023-10-29 21:07:04.385 Socket (2) | New receive buffer size: 0 | 2023-10-29 21:07:04.385 Socket (2) | Connecting to IP: 142.215.17.188. | 2023-10-29 21:07:04.385 HD Request # 7 | Setting DTC encoding to Binary VLS | 2023-10-29 21:07:04.479 HD Request # 7 | Sending historical data logon request message. | 2023-10-29 21:07:04.479 HD Request # 7 | Requesting Intraday data. Start date-time: 2023-10-29 21:06:53. Record interval: 0. Symbol: NQZ23 | 2023-10-29 21:07:04.754 HD Request # 7 | Decompressing data. | 2023-10-29 21:07:04.806 HD Request # 7 | Receiving Intraday data for NQZ23-CME starting at 2023-10-29 21:06:53.466000 | 2023-10-29 21:07:04.859 Socket (2) | CloseSocket call. | 2023-10-29 21:07:04.859 Historical data download thread signaled to stop. | 2023-10-29 21:07:04.859 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-10-29 21:07:04.859 HD Request # 7 | Timestamp of first Intraday data file record written: 2023-10-29 21:06:56.505000. | 2023-10-29 21:07:04.859 HD Request # 7 | Received 13 Intraday data records from 2023-10-29 21:06:53.466000 to 2023-10-29 21:07:03.314003 (9.8 seconds. Delay: 1.5 seconds) and wrote 12 records for NQZ23-CME | 2023-10-29 21:07:04.859 HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2023-10-30 02:07:03.314003 | 2023-10-29 21:07:04.860 HD Request # 7 | Completion time: 0s. | 2023-10-29 21:07:04.860 HD Request # 7 | Intraday data download complete for NQZ23-CME. Unique request ID: 7 | 2023-10-29 21:07:04.860 Removing historical data download ID 7. | 2023-10-29 21:07:04.860 Real-time Intraday chart data file updates started for NQZ23-CME | 2023-10-29 21:07:04.860 Intraday chart data file opened for NQZ23-CME | 2023-10-29 21:07:04.860 HD Request # 7 | Enabling Intraday chart updating for symbol. | 2023-10-29 21:07:04.860 Triggering next historical data download in queue. | 2023-10-29 21:07:04.860 HD Request # 8 | Downloading Intraday chart data for ESZ23-CME to the file ESZ23-CME.scid. Service: cme | 2023-10-29 21:07:04.860 HD Request # 8 | Download start date-time: 2023-10-29 21:06:45.000000. File last date-time: 2023-10-29 21:06:45.264000 | 2023-10-29 21:07:04.860 HD Request # 8 | Using server: ds28.sierracharts.com port 10149 | 2023-10-29 21:07:04.860 Socket (3) | Creating socket. | 2023-10-29 21:07:04.860 Socket (3) | New receive buffer size: 0 | 2023-10-29 21:07:04.860 Socket (3) | Connecting to IP: 142.215.18.147. | 2023-10-29 21:07:04.860 Socket (2) | Socket gracefully closed by remote side. | 2023-10-29 21:07:04.909 Socket (2) | Closed. | 2023-10-29 21:07:04.909 HD Request # 8 | Setting DTC encoding to Binary VLS | 2023-10-29 21:07:04.962 HD Request # 8 | Sending historical data logon request message. | 2023-10-29 21:07:04.962 HD Request # 8 | Requesting Intraday data. Start date-time: 2023-10-29 21:06:45. Record interval: 0. Symbol: ESZ23 | 2023-10-29 21:07:05.213 HD Request # 8 | Decompressing data. | 2023-10-29 21:07:05.254 HD Request # 8 | Receiving Intraday data for ESZ23-CME starting at 2023-10-29 21:06:45.264000 | 2023-10-29 21:07:05.299 Socket (3) | CloseSocket call. | 2023-10-29 21:07:05.299 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-10-29 21:07:05.299 Historical data download thread signaled to stop. | 2023-10-29 21:07:05.299 HD Request # 8 | Timestamp of first Intraday data file record written: 2023-10-29 21:06:56.015000. | 2023-10-29 21:07:05.299 HD Request # 8 | Received 24 Intraday data records from 2023-10-29 21:06:45.264000 to 2023-10-29 21:07:01.018000 (15.8 seconds. Delay: 4.3 seconds) and wrote 23 records for ESZ23-CME | 2023-10-29 21:07:05.299 HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2023-10-30 02:07:01.018000 | 2023-10-29 21:07:05.300 Added 1 Time and Sales records to Intraday data file for ESZ23-CME after download. | 2023-10-29 21:07:05.300 HD Request # 8 | Completion time: 1s. | 2023-10-29 21:07:05.300 HD Request # 8 | Intraday data download complete for ESZ23-CME. Unique request ID: 8 | 2023-10-29 21:07:05.300 Removing historical data download ID 8. | 2023-10-29 21:07:05.300 Real-time Intraday chart data file updates started for ESZ23-CME | 2023-10-29 21:07:05.300 Intraday chart data file opened for ESZ23-CME | 2023-10-29 21:07:05.300 HD Request # 8 | Enabling Intraday chart updating for symbol. | 2023-10-29 21:07:05.300 No download requests in the queue to start downloads for. | 2023-10-29 21:07:05.300 Socket (3) | Socket gracefully closed by remote side. | 2023-10-29 21:07:05.346 Socket (3) | Closed. | 2023-10-29 21:07:05.347 Opened cached Intraday file: C:\SierraChart_v2528\SierraChartInstance_3\Data\NQZ23-CME.scid. Thread ID: 19900 | 2023-10-29 21:07:07.398 Opened cached Intraday file: C:\SierraChart_v2528\SierraChartInstance_3\Data\ESZ23-CME.scid. Thread ID: 19900 | 2023-10-29 21:07:07.398 |
 sub-instance-3- After symbol settings changes.jpg / V - Attached On 2023-10-30 02:12:22 UTC - Size: 152.17 KB - 82 views |