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Date/Time: Tue, 26 Nov 2024 20:36:11 +0000



Post From: An overfill UpdateOrder call has occured. Using Teton

[2023-10-24 19:54:44]
John - SC Support - Posts: 36307
We are not understanding how you would have sent the Trade Activity Log file. We do not have a way to do this other than what is stated in the instructions at the following link:
Trade Activity Log: Providing Trade Activity Log File to Support

And we are not seeing any email or other tickets that contain this file. Be sure to attach the file to this thread by following the instructions given in the link above along with the following for how to attach a file to a support board posting:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing