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Date/Time: Tue, 26 Nov 2024 20:31:15 +0000



Post From: An overfill UpdateOrder call has occured. Using Teton

[2023-10-24 14:47:55]
Sierra_Chart Engineering - Posts: 17184
We need to get from you the Trade Activity Log file for October 23, 2023 and your live trading account. Instructions:

Trade Activity Log: Providing Trade Activity Log File to Support

We need the individual file. Not the text.


This is very important for us. We need to look into why this is happening. This should not be happening under any condition.

Yes do this for now:
would it be useful diagnostically to only enter and adjust trades on the main instance while still charting on the second?

To update to the latest version, exit all sub instances and select Help >> Download Prerelease in the main instance only.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-10-24 14:49:21