Support Board
Date/Time: Tue, 26 Nov 2024 21:40:19 +0000
Post From: how to reload / load historical data?
| [2023-10-23 15:53:44] |
| John - SC Support - Posts: 36308 |
|
First, make sure you are only connected to the data feed from one computer at a time. You are not setup to get the data to 2 different computers at the same time. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously Second, follow through the information at the following link to get more data loaded: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data And finally, we notice that you have the "Full CME Group with Market Depth for Non-Professional Trading Accounts" activated, but your Exchange Agreements have not been properly filled out and you have not connected to a live, funded, futures trading account to verify your non-professional status. Therefore, you will not be getting the CME Group data in real-time. Refer to the information at the following link: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges If you do not have an account that qualifies for the above, then we recommend the solution outlined at the following link: Easy Solution to CME Funded Trading Account Requirement You can redo the agreements for the CME Group at the following link - be sure to enter your live trading account FCM (or broker) and the account number: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |