Support Board
Date/Time: Tue, 26 Nov 2024 22:27:05 +0000
Post From: Missing Chart Data
| [2023-10-18 02:13:22] |
| Ghosttrader - Posts: 33 |
|
Hello, I have missing data on my 5min chart. I believe I have correct time settings but it seems that the RTH session is stopping around 12 noon est. So basically I missing from about 12:15 until the ETH time starts. I have researched and tried some of the options provided on the message board. Delete all data and download, reload and recalculate and a couple others. Reading Internal Order ID file. | 2023-10-17 23:45:24.277 Reading Trade Orders file. | 2023-10-17 23:45:24.422 Reading Trade Positions file. | 2023-10-17 23:45:24.423 Reading Trade Account Data files. | 2023-10-17 23:45:24.423 Software version: 2555 64-bit | 2023-10-17 23:45:24.424 Primary Thread ID: 10336 | 2023-10-17 23:45:24.424 Usage end date: 2023-11-17 | 2023-10-17 23:45:24.424 Enabled for: Advanced Features 2. | 2023-10-17 23:45:24.424 Enabled for: Sierra Chart Historical Data Service. | 2023-10-17 23:45:24.424 Enabled for: Delayed Denali Exchange Data Feed. | 2023-10-17 23:45:24.424 Enabled for exchange2: fairx_exchange.data | 2023-10-17 23:45:24.424 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-10-17 23:45:24.424 Current selected Data/Trading service: SC Data - All Services | 2023-10-17 23:45:24.424 Custom symbol settings values: enabled | 2023-10-17 23:45:24.424 Chart Update Interval: 500 | 2023-10-17 23:45:24.424 Intraday Data Storage Time Unit: 1 | 2023-10-17 23:45:24.424 Time Zone: +00:00:00 (UTC+00) | 2023-10-17 23:45:24.424 2023-10-17 23:45:24 Local computer time in UTC | 2023-10-17 23:45:24.424 2023-10-17 23:45:24 Local computer time in SC Time Zone | 2023-10-17 23:45:24.424 2023-10-17 23:45:24 Server time in UTC | 2023-10-17 23:45:24.424 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-10-17 23:45:24.424 Program path: C:\SierraChart\ | 2023-10-17 23:45:24.424 Data Files path: C:\SierraChart\Data\ | 2023-10-17 23:45:24.424 OS Version Number: 10.0 | 2023-10-17 23:45:24.424 Locale Setting: C | 2023-10-17 23:45:24.424 DLLs: UserContributedStudies_64.dll | 2023-10-17 23:45:24.424 Allowed protected custom studies: | 2023-10-17 23:45:24.424 Crash reporter started: true | 2023-10-17 23:45:24.424 Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. | 2023-10-17 23:45:24.448 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-10-17 23:45:24.581 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-10-17 23:45:24.706 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-10-17 23:45:24.706 Received 5 login tokens. | 2023-10-17 23:45:24.956 Symbol settings MD5 received. Request ID: 1. | 2023-10-17 23:45:26.103 Symbol settings are up-to-date for scdataallservices. | 2023-10-17 23:45:26.103 Requested user files to download. | 2023-10-17 23:45:26.982 SC Data - All Services | Connected to server complete. | 2023-10-17 23:45:28.983 No download requests in the queue to start downloads for. | 2023-10-17 23:45:28.983 No download requests in the queue to start downloads for. | 2023-10-17 23:45:28.983 No download requests in the queue to start downloads for. | 2023-10-17 23:45:28.983 No download requests in the queue to start downloads for. | 2023-10-17 23:45:28.983 Files to Open on Startup | Opening file: ExampleChartbook.cht | 2023-10-17 23:45:32.222 XAUUSD 10 Min #1 | Reloading chart. | 2023-10-17 23:45:32.287 XAUUSD 1 Min #2 | Reloading chart. | 2023-10-17 23:45:32.310 US30 1 Min #3 | Reloading chart. | 2023-10-17 23:45:32.430 USOil Daily #4 | Reloading chart. | 2023-10-17 23:45:32.453 ESZ23-CME 5 Min #5 | Reloading chart. | 2023-10-17 23:45:32.487 ESZ23-CME #9 | Reloading chart. | 2023-10-17 23:45:32.496 ESZ23-CME #10 | Reloading chart. | 2023-10-17 23:45:32.651 ESZ23-CME #10 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-10-17 23:45:32.652 Using Bid/Ask average for last trade price for XAUUSD | 2023-10-17 23:45:32.825 Using symbol data fast lookup vector | 2023-10-17 23:45:32.826 SC Data with Depth | Starting real-time market data updates for: XAUUSD. ID: 1 Service code: fxcm | 2023-10-17 23:45:32.826 SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 10048 | 2023-10-17 23:45:32.826 SC Data with Depth | Requesting security definition data for: XAUUSD. ID: 1 | 2023-10-17 23:45:32.827 Starting DelayedDownloadMonitoringTimer | 2023-10-17 23:45:32.827 Starting HDTimeoutTimer | 2023-10-17 23:45:32.828 Added historical Intraday data request for XAUUSD to the queue. | 2023-10-17 23:45:32.828 Intraday data recording state for symbol XAUUSD is set to download 'Pending'. | 2023-10-17 23:45:32.828 Triggering next historical data download in queue. | 2023-10-17 23:45:32.829 Delaying start of download for XAUUSD. | 2023-10-17 23:45:32.833 DTC Client socket (1) | Creating socket. | 2023-10-17 23:45:32.841 DTC Client socket (1) | New receive buffer size: 0 | 2023-10-17 23:45:32.841 DTC Client socket (1) | Connecting to IP: 142.215.18.101. | 2023-10-17 23:45:32.841 SC Data with Depth | Network connection to server complete. | 2023-10-17 23:45:32.864 SC Data with Depth | Starting socket receive thread. | 2023-10-17 23:45:32.864 SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-17 23:45:32.865 Using Bid/Ask average for last trade price for US30 | 2023-10-17 23:45:32.914 SC Data with Depth | Starting real-time market data updates for: US30. ID: 2 Service code: fxcm | 2023-10-17 23:45:32.914 SC Data with Depth | Requesting security definition data for: US30. ID: 2 | 2023-10-17 23:45:32.914 Added historical Intraday data request for US30 to the queue. | 2023-10-17 23:45:32.914 Intraday data recording state for symbol US30 is set to download 'Pending'. | 2023-10-17 23:45:32.914 Triggering next historical data download in queue. | 2023-10-17 23:45:32.914 SC Data with Depth | Setting DTC encoding to Binary VLS | 2023-10-17 23:45:32.929 SC Data with Depth | Sending logon request message. | 2023-10-17 23:45:32.929 Using Bid/Ask average for last trade price for USOil | 2023-10-17 23:45:32.945 SC Data with Depth | Starting real-time market data updates for: USOil. ID: 3 Service code: fxcm | 2023-10-17 23:45:32.946 SC Data with Depth | Requesting security definition data for: USOil. ID: 3 | 2023-10-17 23:45:32.946 Mapping ESZ23-CME to ESZ23. Service code: cme | 2023-10-17 23:45:32.977 Delayed Data Feed | Starting real-time market data updates for: ESZ23-CME (ESZ23). ID: 4 Service code: cme | 2023-10-17 23:45:32.978 Delayed Data Feed | Connecting to the server ds28.sierracharts.com. Port 10043 | 2023-10-17 23:45:32.979 Delayed Data Feed | Requesting security definition data for: ESZ23-CME (ESZ23). ID: 4 | 2023-10-17 23:45:32.980 Added historical Intraday data request for ESZ23-CME to the queue. | 2023-10-17 23:45:32.981 Intraday data recording state for symbol ESZ23-CME is set to download 'Pending'. | 2023-10-17 23:45:32.981 Triggering next historical data download in queue. | 2023-10-17 23:45:32.981 DTC Client socket (2) | Creating socket. | 2023-10-17 23:45:32.994 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-17 23:45:32.994 DTC Client socket (2) | Connecting to IP: 142.215.18.147. | 2023-10-17 23:45:32.994 Delayed Data Feed | Network connection to server complete. | 2023-10-17 23:45:33.077 Delayed Data Feed | Starting socket receive thread. | 2023-10-17 23:45:33.077 Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-10-17 23:45:33.077 Delayed Data Feed | Setting DTC encoding to Binary VLS | 2023-10-17 23:45:33.127 Delayed Data Feed | Sending logon request message. | 2023-10-17 23:45:33.127 SC Data with Depth | Received logon response. | 2023-10-17 23:45:33.512 SC Data with Depth | Server Name: SC Realtime Server. | 2023-10-17 23:45:33.512 SC Data with Depth | Server protocol version: 8. Client protocol version: 8 | 2023-10-17 23:45:33.512 SC Data with Depth | Successfully connected. | 2023-10-17 23:45:33.512 SC Data with Depth | Trading is not supported. | 2023-10-17 23:45:33.512 SC Data with Depth | Restarting real-time data updates for symbol: US30 | 2023-10-17 23:45:33.512 SC Data with Depth | Restarting real-time data updates for symbol: USOil | 2023-10-17 23:45:33.512 SC Data with Depth | Restarting real-time data updates for symbol: XAUUSD | 2023-10-17 23:45:33.512 SC Data with Depth | Received security definition for symbol US30 | 2023-10-17 23:45:33.638 SC Data with Depth | Received security definition for symbol USOil | 2023-10-17 23:45:33.638 SC Data with Depth | Received security definition for symbol XAUUSD | 2023-10-17 23:45:33.638 Delayed Data Feed | Received logon response. | 2023-10-17 23:45:33.721 Delayed Data Feed | Server Name: SC Realtime Server. | 2023-10-17 23:45:33.721 Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-10-17 23:45:33.721 Delayed Data Feed | Successfully connected. | 2023-10-17 23:45:33.721 Delayed Data Feed | Trading is not supported. | 2023-10-17 23:45:33.721 Delayed Data Feed | Restarting real-time data updates for symbol: ESZ23-CME -> ESZ23 | 2023-10-17 23:45:33.721 Delayed Data Feed | Received security definition for symbol ESZ23-CME | 2023-10-17 23:45:33.865 Requesting market depth updates for: ESZ23-CME if supported. NumLevels=100 | 2023-10-17 23:45:33.983 Delayed Data Feed | Clearing market depth for ESZ23-CME | 2023-10-17 23:45:34.112 HD Request # 1 | Downloading Intraday chart data for XAUUSD to the file XAUUSD.scid. Service: fxcm | 2023-10-17 23:45:38.865 HD Request # 1 | Download start date-time: 2023-10-17 23:43:05.000000. File last date-time: 2023-10-17 23:43:05.000000 | 2023-10-17 23:45:38.868 HD Request # 1 | Using server: ds12.sierracharts.com port 10150 | 2023-10-17 23:45:38.868 Socket (3) | Creating socket. | 2023-10-17 23:45:38.868 Socket (3) | New receive buffer size: 0 | 2023-10-17 23:45:38.868 Socket (3) | Connecting to IP: 142.215.18.101. | 2023-10-17 23:45:38.868 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-10-17 23:45:38.929 HD Request # 1 | Sending historical data logon request message. | 2023-10-17 23:45:38.929 HD Request # 1 | Requesting Intraday data. Start date-time: 2023-10-17 23:43:05. Record interval: 1. Symbol: XAUUSD | 2023-10-17 23:45:39.425 HD Request # 1 | Decompressing data. | 2023-10-17 23:45:39.447 HD Request # 1 | Receiving Intraday data for XAUUSD starting at 2023-10-17 23:43:05.413000 | 2023-10-17 23:45:39.470 Socket (3) | CloseSocket call. | 2023-10-17 23:45:39.470 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-10-17 23:45:39.471 Historical data download thread signaled to stop. | 2023-10-17 23:45:39.471 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-10-17 23:43:05.413000. | 2023-10-17 23:45:39.471 HD Request # 1 | Received 67 Intraday data records from 2023-10-17 23:43:05.413000 to 2023-10-17 23:45:35.090000 (2.5 minutes. Delay: 4.4 seconds) and wrote 67 records for XAUUSD | 2023-10-17 23:45:39.471 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2023-10-17 23:45:35.090000 | 2023-10-17 23:45:39.479 Added 1 Time and Sales records to Intraday data file for XAUUSD after download. | 2023-10-17 23:45:39.479 HD Request # 1 | Completion time: 1s. | 2023-10-17 23:45:39.480 HD Request # 1 | Intraday data download complete for XAUUSD. Unique request ID: 1 | 2023-10-17 23:45:39.480 Removing historical data download ID 1. | 2023-10-17 23:45:39.480 Real-time Intraday chart data file updates started for XAUUSD | 2023-10-17 23:45:39.480 Opened cached Intraday file: C:\SierraChart\Data\XAUUSD.scid. Thread ID: 10336 | 2023-10-17 23:45:39.487 Intraday chart data file opened for XAUUSD | 2023-10-17 23:45:39.487 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-10-17 23:45:39.487 Triggering next historical data download in queue. | 2023-10-17 23:45:39.488 HD Request # 2 | Downloading Intraday chart data for US30 to the file US30.scid. Service: fxcm | 2023-10-17 23:45:39.488 HD Request # 2 | Download start date-time: 2023-10-17 23:42:50.000000. File last date-time: 2023-10-17 23:42:50.000000 | 2023-10-17 23:45:39.489 HD Request # 2 | Using server: ds13-2.sierracharts.com port 10149 | 2023-10-17 23:45:39.489 Socket (3) | Socket gracefully closed by remote side. | 2023-10-17 23:45:39.494 Socket (3) | Closed. | 2023-10-17 23:45:39.494 Socket (4) | Creating socket. | 2023-10-17 23:45:39.507 Socket (4) | New receive buffer size: 0 | 2023-10-17 23:45:39.507 Socket (4) | Connecting to IP: 162.251.232.245. | 2023-10-17 23:45:39.507 HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-10-17 23:45:39.673 HD Request # 2 | Sending historical data logon request message. | 2023-10-17 23:45:39.673 HD Request # 2 | Requesting Intraday data. Start date-time: 2023-10-17 23:42:50. Record interval: 1. Symbol: US30 | 2023-10-17 23:45:40.390 HD Request # 2 | Decompressing data. | 2023-10-17 23:45:40.471 HD Request # 2 | Receiving Intraday data for US30 starting at 2023-10-17 23:42:50.602000 | 2023-10-17 23:45:40.557 Socket (4) | CloseSocket call. | 2023-10-17 23:45:40.558 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-10-17 23:45:40.558 Historical data download thread signaled to stop. | 2023-10-17 23:45:40.559 HD Request # 2 | Timestamp of first Intraday data file record written: 2023-10-17 23:42:50.602000. | 2023-10-17 23:45:40.559 HD Request # 2 | Received 37 Intraday data records from 2023-10-17 23:42:50.602000 to 2023-10-17 23:45:34.541000 (2.7 minutes. Delay: 6.0 seconds) and wrote 37 records for US30 | 2023-10-17 23:45:40.559 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2023-10-17 23:45:34.541000 | 2023-10-17 23:45:40.572 HD Request # 2 | Completion time: 1s. | 2023-10-17 23:45:40.572 HD Request # 2 | Intraday data download complete for US30. Unique request ID: 2 | 2023-10-17 23:45:40.572 Removing historical data download ID 2. | 2023-10-17 23:45:40.572 Real-time Intraday chart data file updates started for US30 | 2023-10-17 23:45:40.572 Opened cached Intraday file: C:\SierraChart\Data\US30.scid. Thread ID: 10336 | 2023-10-17 23:45:40.574 Intraday chart data file opened for US30 | 2023-10-17 23:45:40.575 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-10-17 23:45:40.575 Triggering next historical data download in queue. | 2023-10-17 23:45:40.575 HD Request # 3 | Downloading Intraday chart data for ESZ23-CME to the file ESZ23-CME.scid. Service: cme | 2023-10-17 23:45:40.575 HD Request # 3 | Download start date-time: 2023-10-17 23:32:53.000000. File last date-time: 2023-10-17 23:32:53.000000 | 2023-10-17 23:45:40.577 HD Request # 3 | Using server: ds26.sierracharts.com port 10150 | 2023-10-17 23:45:40.577 Socket (3) | Creating socket. | 2023-10-17 23:45:40.596 Socket (3) | New receive buffer size: 0 | 2023-10-17 23:45:40.597 Socket (3) | Connecting to IP: 142.215.17.188. | 2023-10-17 23:45:40.597 Socket (4) | Socket gracefully closed by remote side. | 2023-10-17 23:45:40.640 Socket (4) | Closed. | 2023-10-17 23:45:40.640 HD Request # 3 | Setting DTC encoding to Binary VLS | 2023-10-17 23:45:40.659 HD Request # 3 | Sending historical data logon request message. | 2023-10-17 23:45:40.659 HD Request # 3 | Requesting Intraday data. Start date-time: 2023-10-17 23:32:53. Record interval: 1. Symbol: ESZ23 | 2023-10-17 23:45:41.174 HD Request # 3 | Decompressing data. | 2023-10-17 23:45:41.198 HD Request # 3 | Receiving Intraday data for ESZ23-CME starting at 2023-10-17 23:32:53.185000 | 2023-10-17 23:45:41.221 Socket (3) | CloseSocket call. | 2023-10-17 23:45:41.222 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-10-17 23:45:41.222 Historical data download thread signaled to stop. | 2023-10-17 23:45:41.222 HD Request # 3 | Timestamp of first Intraday data file record written: 2023-10-17 23:32:53.185000. | 2023-10-17 23:45:41.223 HD Request # 3 | Received 25 Intraday data records from 2023-10-17 23:32:53.185000 to 2023-10-17 23:35:40.159000 (2.8 minutes. Delay: 10.0 minutes) and wrote 25 records for ESZ23-CME | 2023-10-17 23:45:41.223 HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2023-10-17 23:35:40.159000 | 2023-10-17 23:45:41.235 HD Request # 3 | Completion time: 1s. | 2023-10-17 23:45:41.236 HD Request # 3 | Intraday data download complete for ESZ23-CME. Unique request ID: 3 | 2023-10-17 23:45:41.236 Removing historical data download ID 3. | 2023-10-17 23:45:41.236 Real-time Intraday chart data file updates started for ESZ23-CME | 2023-10-17 23:45:41.236 Opened cached Intraday file: C:\SierraChart\Data\ESZ23-CME.scid. Thread ID: 10336 | 2023-10-17 23:45:41.238 Intraday chart data file opened for ESZ23-CME | 2023-10-17 23:45:41.239 HD Request # 3 | Enabling Intraday chart updating for symbol. | 2023-10-17 23:45:41.239 No download requests in the queue to start downloads for. | 2023-10-17 23:45:41.239 Socket (3) | Socket gracefully closed by remote side. | 2023-10-17 23:45:41.265 Socket (3) | Closed. | 2023-10-17 23:45:41.265 ESZ23-CME[M] 5 Min #5 | Reloading chart. | 2023-10-17 23:47:03.657 Saved Chartbook: ExampleChartbook.cht. Time: 0.0032 seconds. | 2023-10-18 00:22:58.933 Saved Chartbook: ExampleChartbook.cht. Time: 0.0017 seconds. | 2023-10-18 00:23:09.679 Saved Chartbook: ExampleChartbook.cht. Time: 0.0039 seconds. | 2023-10-18 00:24:24.648 Saved Chartbook: ExampleChartbook.cht. Time: 0.0031 seconds. | 2023-10-18 00:24:55.569 Saved Chartbook: ExampleChartbook.cht. Time: 0.0029 seconds. | 2023-10-18 00:25:13.961 Saved Chartbook: ExampleChartbook.cht. Time: 0.0029 seconds. | 2023-10-18 00:25:15.378 Saved Chartbook: ExampleChartbook.cht. Time: 0.0018 seconds. | 2023-10-18 00:27:04.186 Source file does not exist when saving backup of C:\SierraChart\Data\Main Chart Set .Cht. No backup made. | 2023-10-18 00:28:11.126 Saved Chartbook: Main Chart Set .Cht. Time: 0.0028 seconds. | 2023-10-18 00:28:11.129 |