Support Board
Date/Time: Tue, 26 Nov 2024 03:30:34 +0000
Post From: not able to trade on live account
| [2023-10-16 18:10:31] |
| Sierra_Chart Engineering - Posts: 17179 |
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We apologize we had to leave the call early. What we determined, is that your C drive on your computer is out of space. Sierra Chart is installed to this location on your system: C:\SierraChart\ Follow the instructions here to delete files to free up space: Chart Data and Chart Data Files: Deleting a Market Depth Data File Chart Data and Chart Data Files: Deleting a Chart Data File We recommend getting another storage drive on your computer. Preferably an NVME drive just dedicated for Sierra Chart. This size should be at least 2 TB. You can then relocate Sierra Chart to that drive. At that time these are the instructions you would follow: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |