Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 00:34:27 +0000



Post From: Unable to get spreads symbols

[2023-10-16 08:27:12]
User370531 - Posts: 55
I am trying to get spread symbols using the "Get Spreads" button. It does not load. I am trying this on a Sierra Chart instance connected to "SC Data - All Services", and I do have another instance on a VPS running on "Teton CME Order Routing".

In the message log, I do see this:

Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2023-10-16 04:22:46.122

However I'm confused as to why this would be, since I'm regularly able to load data using SC Data while simultaneously running the other instance for live trading. Is spread symbol data an exception, or is there something else I'm missing?