Support Board
Date/Time: Wed, 27 Nov 2024 00:20:59 +0000
Post From: Using Denali Data with IBKR
| [2023-10-10 19:25:46] |
| John - SC Support - Posts: 36309 |
|
You have the correct symbol for the ES (ES-202312-CME), but not for MCL (MCLV23-NYMEX). To start, open your Chartbooks and select "Edit >> Translate Symbols to Current Service". This will change the symbols to what is needed for Interactive Brokers. Then, the next issue is that you are not setup to get real-time data from us for the MCL, which is traded on the NYMEX exchange of the CME Group. Right now you have only the "CME with Market Depth for Non-Professional Trading Acounts" exchange active, so you are only setup to get real-time data for the CME exchange of the CME Group. If you want the Market Depth for MCL, then you would want to activate the "NYMEX with Market Depth for Non-Professional Trading Accounts" to get this data. If you do not want the Market Depth data for that exchange, then activate the "NYMEX Top-of-Book for Non-Professional Trading Accounts". You can adjust your exchange selections at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |