Support Board
Date/Time: Wed, 27 Nov 2024 02:27:08 +0000
Post From: Cancel button in trading DOM greyed out
| [2023-10-06 19:48:02] |
| User819436 - Posts: 5 |
|
I jerked the mouse while placing a bracket order. the courser flashed down thru the screen while I had the mouse button depressed. The bracket order lines appeared on the chart wildly out of place. I immediately pressed the Cancel button. The Cancel button in the DOM turned grey. the trade service Log Display: "Order modification failed (internalOrderID) | Unable to modify order because it is no longer working." "Unable to Flatten/Reverse. Position does not exist." I am unable to reset the greyed out Cancel button with my current skill set. |