Support Board
Date/Time: Wed, 27 Nov 2024 02:26:24 +0000
Post From: Service Connection Error
| [2023-10-03 12:36:46] |
| Sierra_Chart Engineering - Posts: 17190 |
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Your computer or network is blocking the connection: Trading Evaluator | Connecting to the server tradesimulation2.sierracharts.com. Port 11096 | 2023-10-03 11:25:06.568
DTC Client socket (2) | Creating socket. Using TLS 1.2. | 2023-10-03 11:25:06.568 DTC Client socket (2) | New receive buffer size: 0 | 2023-10-03 11:25:06.568 DTC Client socket (2) | Connecting to IP: 142.215.17.188. | 2023-10-03 11:25:06.568 DTC Client socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-10-03 11:25:27.572 * DTC Client socket (2) | CloseSocket call. | 2023-10-03 11:25:27.572 If you are running any third-party firewall software, disable that and if you are connecting from an office network make sure port 11096 is unblocked. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-10-03 12:37:07
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