Support Board
Date/Time: Wed, 27 Nov 2024 02:45:17 +0000
Post From: Error message after adding usage time
| [2023-10-02 17:23:08] |
| User541842 - Posts: 34 |
|
Hi there after adding some usage time, i get thie error message(thanks for helping in advance): Reading Internal Order ID file. | 2023-10-02 19:10:51.042 Reading Trade Orders file. | 2023-10-02 19:10:51.186 Reading Trade Positions file. | 2023-10-02 19:10:51.186 Reading Trade Account Data files. | 2023-10-02 19:10:51.186 Software version: 2550 64-bit | 2023-10-02 19:10:51.188 Primary Thread ID: 17420 | 2023-10-02 19:10:51.188 Usage end date: 2024-01-06 | 2023-10-02 19:10:51.188 Enabled for: Sierra Chart Historical Data Service. | 2023-10-02 19:10:51.188 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-10-02 19:10:51.188 Enabled for: Delayed Denali Exchange Data Feed. | 2023-10-02 19:10:51.188 Enabled for exchange2: CME | 2023-10-02 19:10:51.188 Enabled for exchange2: fairx_exchange.data | 2023-10-02 19:10:51.188 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-10-02 19:10:51.188 Current selected Data/Trading service: CQG WebAPI | 2023-10-02 19:10:51.188 Custom symbol settings values: enabled | 2023-10-02 19:10:51.188 Chart Update Interval: 10 | 2023-10-02 19:10:51.188 Intraday Data Storage Time Unit: 1 | 2023-10-02 19:10:51.188 Time Zone: +02:00:00 (UTC+02) | 2023-10-02 19:10:51.188 2023-10-02 17:10:51 Local computer time in UTC | 2023-10-02 19:10:51.188 2023-10-02 19:10:51 Local computer time in SC Time Zone | 2023-10-02 19:10:51.188 2023-10-02 17:10:48 Server time in UTC | 2023-10-02 19:10:51.188 Local computer UTC time and Server UTC time difference: 2 seconds. | 2023-10-02 19:10:51.188 Program path: C:\SierraChart\ | 2023-10-02 19:10:51.188 Data Files path: C:\SierraChart\Data\ | 2023-10-02 19:10:51.188 OS Version Number: 10.0 | 2023-10-02 19:10:51.189 Locale Setting: C | 2023-10-02 19:10:51.189 DLLs: UserContributedStudies_64.dll | 2023-10-02 19:10:51.189 Allowed protected custom studies: | 2023-10-02 19:10:51.189 Crash reporter started: true | 2023-10-02 19:10:51.189 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2023-10-02 19:10:51.209 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2023-10-02 19:10:51.266 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-10-02 19:10:51.317 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-10-02 19:10:51.317 Received 5 login tokens. | 2023-10-02 19:10:51.400 Symbol settings MD5 received. Request ID: 1. | 2023-10-02 19:10:52.612 Symbol settings are up-to-date for cqg. | 2023-10-02 19:10:52.612 Requested user files to download. | 2023-10-02 19:10:53.714 CQG WebAPI | Connecting to server api.cqg.com | 2023-10-02 19:10:55.725 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-10-02 19:10:55.725 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2023-10-02 19:10:56.094 CQG WebSocket socket (1) | New receive buffer size: 0 | 2023-10-02 19:10:56.094 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.175. | 2023-10-02 19:10:56.094 CQG WebSocket | Opening WebSocket. | 2023-10-02 19:10:56.128 CQG WebSocket | Sending WebSocket handshake. | 2023-10-02 19:10:56.128 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-10-02 19:10:56.242 CQG WebSocket | Server header | Connection: Upgrade | 2023-10-02 19:10:56.242 CQG WebSocket | Server header | Sec-WebSocket-Accept: hjKqF0CsRUs4F9GJtTsi3TEBD5c= | 2023-10-02 19:10:56.242 CQG WebSocket | Server header | Server: WebSocket++/0.8.2 | 2023-10-02 19:10:56.242 CQG WebSocket | Server header | Upgrade: websocket | 2023-10-02 19:10:56.242 CQG WebSocket | Server header | | 2023-10-02 19:10:56.242 CQG WebSocket | Web socket state is now open. | 2023-10-02 19:10:56.242 CQG WebAPI | WebSocket connected. | 2023-10-02 19:10:56.242 CQG WebAPI | Sending market data logon message. | 2023-10-02 19:10:56.242 CQG WebAPI | Base Time: 2023-09-17T06:46:02. 2023-09-17 06:46:02 | 2023-10-02 19:10:56.491 CQG WebAPI | Logon successful. Session Token = MB9OT+tpciCIHBR6hRDui7FtXo8+FpAJxwRe1AzbF+cCJOxveAc9xfal4xV9GVSjJhr0zF8IBFN | 2023-10-02 19:10:56.491 CQG WebAPI | Connected to server complete. | 2023-10-02 19:10:56.491 Triggering next historical data download in queue. | 2023-10-02 19:10:56.495 Updated verified funded futures trading account ending date to: 2023-11-01 17:10:56 | Number times prior message previously added: 3 | 2023-10-02 19:10:56.497 CQG WebAPI | Sending Trade Accounts request message. | 2023-10-02 19:10:56.497 No download requests in the queue to start downloads for. | 2023-10-02 19:10:56.497 CQG WebAPI | Brokerage name: AMP. Account Name: 110098 | Number times prior message previously added: 3 | 2023-10-02 19:10:56.583 Updated verified funded futures trading account ending date to: 2023-11-01 17:10:56 | 2023-10-02 19:10:56.583 CQG WebAPI | Sending collateral subscribe request. | 2023-10-02 19:10:56.583 CQG WebAPI | Sending positions subscribe request. RequestID: 761074 | 2023-10-02 19:10:56.765 CQG WebAPI | Sending orders subscribe request. RequestID: 761075 | 2023-10-02 19:10:56.765 Files to Open on Startup | Opening file: Volume VA - 5 Min VA.Cht | 2023-10-02 19:10:58.932 F.US.TYAZ23 1 Min #1 | Reloading chart. | 2023-10-02 19:10:58.974 Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7ffd0a520000 | 2023-10-02 19:10:58.992 F.US.TYAZ23 [CBV] 120 Min #9 | Reloading chart. | 2023-10-02 19:10:59.209 CQG WebAPI | Using primary service for historical data for F.US.TYAU23 | 2023-10-02 19:10:59.210 No historical data client is currently set to download historical Intraday data for F.US.TYAU23. | 2023-10-02 19:10:59.210 CQG WebAPI | Using primary service for historical data for F.US.TYAZ23 | 2023-10-02 19:10:59.211 No historical data client is currently set to download historical Intraday data for F.US.TYAZ23. | 2023-10-02 19:10:59.211 F.US.TYAZ23 [CBV] 60 Min #2 | Reloading chart. | 2023-10-02 19:10:59.259 F.US.TYAZ23 240 Min #3 | Reloading chart. | 2023-10-02 19:10:59.312 F.US.TYAZ23 [CBV] 1 Day #8 | Reloading chart. | 2023-10-02 19:10:59.331 F.US.TYAZ23 1 Min #6 | Reloading chart. | 2023-10-02 19:10:59.601 F.US.TYAZ23 1 Min #1 | StartDateTimeForLoadingOrderFills: 2023-08-01 02:04:00 | 2023-10-02 19:10:59.639 F.US.TYAZ23 240 Min #3 | StartDateTimeForLoadingOrderFills: 2023-06-29 08:00:00 | 2023-10-02 19:10:59.644 F.US.TYAZ23 [CBV] 60 Min #2 | StartDateTimeForLoadingOrderFills: 2023-08-01 00:00:00 | 2023-10-02 19:10:59.681 F.US.TYAZ23 [CBV] 120 Min #9 | StartDateTimeForLoadingOrderFills: 2023-07-03 00:00:00 | 2023-10-02 19:10:59.685 F.US.TYAZ23 1 Min #6 | StartDateTimeForLoadingOrderFills: 2023-08-01 02:04:00 | 2023-10-02 19:10:59.719 F.US.TYAZ23 [CBV] 1 Day #8 | StartDateTimeForLoadingOrderFills: 2022-11-04 00:00:00 | 2023-10-02 19:10:59.923 Using symbol data fast lookup vector | 2023-10-02 19:10:59.971 CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.TYAZ23. ID: 1 | 2023-10-02 19:10:59.971 Symbol Error - F.US.TYAZ23 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.TYAZ23. ID: 1 | 2023-10-02 19:10:59.971 CQG WebAPI | Using primary service for historical data for F.US.TYAZ23 | 2023-10-02 19:10:59.971 No historical data client is currently set to download historical Intraday data for F.US.TYAZ23. | 2023-10-02 19:10:59.971 Real-time Intraday chart data file updates started for F.US.TYAZ23 | 2023-10-02 19:10:59.971 Opened cached Intraday file: C:\SierraChart\Data\F.US.TYAZ23.scid. Thread ID: 17420 | 2023-10-02 19:10:59.971 Intraday chart data file opened for F.US.TYAZ23 | 2023-10-02 19:10:59.971 Requesting market depth updates for: F.US.TYAZ23 if supported. NumLevels=100 | 2023-10-02 19:11:01.510 CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.TYAZ23 | 2023-10-02 19:11:01.510 ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. | 2023-10-02 19:11:16.569 ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2023-11-01"}. Success=true | 2023-10-02 19:11:16.867 File >> Disconnect selected. | 2023-10-02 19:19:58.036 CQG WebAPI | Sending Web API Logoff message. | 2023-10-02 19:19:58.038 CQG WebSocket socket (1) | CloseSocket call. | 2023-10-02 19:19:58.038 CQG WebSocket | WebSocket closed. | 2023-10-02 19:19:58.038 CQG WebAPI | WebSocket closed. | 2023-10-02 19:19:58.038 CQG WebAPI | Disconnected. | 2023-10-02 19:19:58.038 CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-10-02 19:19:58.039 CQG WebSocket socket (1) | Write has completed. Shutdown being performed. | 2023-10-02 19:19:58.074 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2023-10-02 19:19:58.074 CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2023-10-02 19:19:58.114 CQG WebSocket socket (1) | Closed. | 2023-10-02 19:19:58.114 CQG WebAPI | Connecting to server api.cqg.com | 2023-10-02 19:20:02.433 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2023-10-02 19:20:02.433 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2023-10-02 19:20:02.805 CQG WebSocket socket (1) | New receive buffer size: 0 | 2023-10-02 19:20:02.806 CQG WebSocket socket (1) | Connecting to IP: 195.166.124.175. | 2023-10-02 19:20:02.806 CQG WebSocket | Opening WebSocket. | 2023-10-02 19:20:02.841 CQG WebSocket | Sending WebSocket handshake. | 2023-10-02 19:20:02.841 CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2023-10-02 19:20:02.962 CQG WebSocket | Server header | Connection: Upgrade | 2023-10-02 19:20:02.962 CQG WebSocket | Server header | Sec-WebSocket-Accept: +FsK0vci5jh/M8lONdiQLURUfJI= | 2023-10-02 19:20:02.962 CQG WebSocket | Server header | Server: WebSocket++/0.8.2 | 2023-10-02 19:20:02.962 CQG WebSocket | Server header | Upgrade: websocket | 2023-10-02 19:20:02.962 CQG WebSocket | Server header | | 2023-10-02 19:20:02.962 CQG WebSocket | Web socket state is now open. | 2023-10-02 19:20:02.962 CQG WebAPI | WebSocket connected. | 2023-10-02 19:20:02.962 CQG WebAPI | Sending market data logon message. | 2023-10-02 19:20:02.962 CQG WebAPI | Base Time: 2023-09-17T06:46:02. 2023-09-17 06:46:02 | 2023-10-02 19:20:03.323 CQG WebAPI | Logon successful. Session Token = JAeQlEwUr7K6TmZMdpxOK43mT/ecvYH1krOxLCoGtVMGAEnNRMn6GUc9MAbFYQSNLUQNOL3xPg1 | 2023-10-02 19:20:03.323 CQG WebAPI | Connected to server complete. | 2023-10-02 19:20:03.323 Triggering next historical data download in queue. | 2023-10-02 19:20:03.323 Updated verified funded futures trading account ending date to: 2023-11-01 17:20:03 | Number times prior message previously added: 3 | 2023-10-02 19:20:03.323 CQG WebAPI | Sending Trade Accounts request message. | 2023-10-02 19:20:03.325 No download requests in the queue to start downloads for. | 2023-10-02 19:20:03.326 Using symbol data fast lookup vector | Number times prior message previously added: 3 | 2023-10-02 19:20:03.326 CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.TYAZ23. ID: 1 | 2023-10-02 19:20:03.326 Symbol Error - F.US.TYAZ23 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.TYAZ23. ID: 1 | 2023-10-02 19:20:03.326 CQG WebAPI | Using primary service for historical data for F.US.TYAZ23 | 2023-10-02 19:20:03.326 No historical data client is currently set to download historical Intraday data for F.US.TYAZ23. | 2023-10-02 19:20:03.326 Real-time Intraday chart data file updates started for F.US.TYAZ23 | 2023-10-02 19:20:03.326 Opened cached Intraday file: C:\SierraChart\Data\F.US.TYAZ23.scid. Thread ID: 17420 | 2023-10-02 19:20:03.327 Intraday chart data file opened for F.US.TYAZ23 | 2023-10-02 19:20:03.327 CQG WebAPI | Brokerage name: AMP. Account Name: 110098 | 2023-10-02 19:20:03.410 Updated verified funded futures trading account ending date to: 2023-11-01 17:20:03 | 2023-10-02 19:20:03.410 CQG WebAPI | Sending collateral subscribe request. | 2023-10-02 19:20:03.410 CQG WebAPI | Sending positions subscribe request. RequestID: 761078 | 2023-10-02 19:20:03.577 CQG WebAPI | Sending orders subscribe request. RequestID: 761079 | 2023-10-02 19:20:03.577 Requesting market depth updates for: F.US.TYAZ23 if supported. NumLevels=100 | 2023-10-02 19:20:08.594 CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.TYAZ23 | 2023-10-02 19:20:08.594 |