Support Board
Date/Time: Sun, 24 Nov 2024 14:58:50 +0000
Post From: SierraChart Emulator - Queue Position
| [2023-09-29 21:41:08] |
| Sierra_Chart Engineering - Posts: 17156 |
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If there is a question about, an order not filling based on queue position, not sure how we can analyze that. There is not the capability for us to even see what is happening on the server regarding this. That capability would have to be developed. We will first check that the queue position is being maintained on the server. However, just because you see the queue position go to zero on your side does not mean it is going to fill on the server. It likely will not. If there is an issue where you are saying that an order does not fill when it definitively should because both the bid and ask prices have moved through the order price and based on the side of the order it should have filled, then we would need the Service Order ID (Trade >> Trade Orders Window) to look into that. That should never happen. And we never notice that ourselves. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-09-29 21:42:41
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