Support Board
Date/Time: Tue, 26 Nov 2024 22:30:35 +0000
Post From: 2 COMPUTERS
| [2023-09-28 13:52:31] |
| John - SC Support - Posts: 36309 |
|
CQG does not allow for multiple connections. You are trying to connect to your CQG account from multiple computers, but since they do not allow it, you are not able to do it. This is completely separate from the setting to allow the Denali Exchange Data Feed to be run on two separate computers. The change you made will allow you to get the data to both computers, but with CQG denying the connection, you are not able to connect, therefore you are stopped at that moment. You can check with your broker to see if there is an option to allow multiple connections for CQG, but we are not aware that is available. In the meantime, we recommend setting "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" on the second computer to "SC Data - All Services". When you select OK to close that window, you will be prompted to update the symbols - you will want to answer "Yes" to that question as the symbols used for CQG are different than what is used for "SC Data - All Services". If you need to do this for other chartbooks, then open those chartbooks and select "Edit >> Translate Symbols to Current Service". Doing the above will allow you to get the data to that second computer, but you will not be able to trade from it since it is not connected to CQG. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |