Support Board
Date/Time: Wed, 27 Nov 2024 05:35:56 +0000
Post From: Missing NG Spread
| [2023-09-25 04:56:54] |
| Sierra_Chart Engineering - Posts: 17190 |
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There is only one security definition file from the CME containing all of the symbols. And for some reason for the missing spread symbols on the Sierra Chart side, they are using two digit years, instead of the usual single digit year. This is very unusual. And this is very inconsistent on their part. Why they do that we do not know. We are not going to ask them about that as we can easily adapt to the problem. And our function to convert from a single digit year to a two digit year, is now creating three digits for the year. We will patch that problem this evening but it is not going to get released until Monday or Tuesday evening because we have to correct the filenames. None of this is difficult for us to resolve but we cannot do it while the market is open. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |