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Date/Time: Tue, 26 Nov 2024 20:28:12 +0000



Post From: Unable to activate my trial account

[2023-09-22 10:54:13]
User338607 - Posts: 1
Hi

I have downloaded SierraChart and attempted to activate my free trial, but when I try to send an SMS to my phone it says {"ERROR":"Failed to send code to number. Maximum number of SMS messages already sent to Sierra Chart account using different SMS numbers. Further tries not allowed."} but I have not received any message containing an activation code, and I have checked several times to confirm I have inputted the correct phone number + country code. Any help with this issue would be appreciated.

Thanks