Support Board
Date/Time: Wed, 27 Nov 2024 04:33:53 +0000
Post From: Incorrect order fills information
| [2023-09-14 20:27:43] |
| John - SC Support - Posts: 36309 |
|
You need to look at the OrderActionSource on your Trade Activity Log in the Trade Activity page for the Orders to see where the orders came from. Then you can figure out why it occurred. We have no information on our end to be able to do anything more, the information is all in the Trade Activity Log. All we can say is that Sierra Chart is very robust with regards to the order entry, so if an order was sent from Sierra Chart, then there is a reason for it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |