Support Board
Date/Time: Wed, 27 Nov 2024 09:48:47 +0000
Post From: Payment/data feed query:
| [2023-09-07 14:36:14] |
| John - SC Support - Posts: 36309 |
|
We see the payment to your account, but you did not select the Package that you want. Therefore, when your Trial ended, you did not renew. Please follow the instructions at the following link to select a package: Sierra Chart Purchase and License Information: Instructions Also, keep in mind that having a paid package does not get you the real-time data. If you want real-time data for the CME Group, EUREX, CFE, or U.S. Equities, you will need to be on one of the Integrated packages and you need to go through the setup for these and activate and pay for the exchanges for which you want the real-time data. Refer to the information at the following link for our Denali data: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |