Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 10:49:19 +0000



Post From: Data from previous session

[2023-08-31 08:15:34]
User714751 - Posts: 17
Hello,

I am experiencing an issue with the data from the previous session. In my settings, I have configured the session start and end times to be from 2:00:00 to 01:59:59. Normally, this setup displays complete data for each instrument, encompassing the entire day, including nighttime data. However, today, when I woke up and intended to trade during the European session, I noticed a significant gap in all my charts from 6:00 PM to 9:00 AM UTC+2 time. I have verified that data from previous days still appears correctly, so it seems the issue is isolated to last night. Can you please assist me in identifying where I might have made an error?

I'm attaching 2 screenshots from my workspace to show you my case


Kind Regards,
imageWhere is session between 6PM and 9AM - 1.jpg / V - Attached On 2023-08-31 08:14:35 UTC - Size: 118.79 KB - 95 views
imageWhere is session between 6PM and 9AM - 2.jpg / V - Attached On 2023-08-31 08:14:39 UTC - Size: 113.6 KB - 87 views