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Date/Time: Tue, 26 Nov 2024 20:39:32 +0000



Post From: candlesticks on chart are not reacting to price action on certain stocks.

[2014-06-09 18:02:34]
Sierra Chart Engineering - Posts: 104368
And we get frustrated with IB problems. This does sound like an IB data issue with the way that it is described. Sounds like you are using IB true real-time data.


Whatever the problem is, it is answered in help topic 3:
http://www.sierrachart.com/index.php?l=doc/helpdetails3.html

We recommend referring to help topic 3.11:
https://www.sierrachart.com/index.php?l=doc/helpdetails3.html#h3.11

And disabling IB the true real-time data option.

You may want to use the Sierra Chart Exchange Data Feed:
http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php



Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing