Support Board
Date/Time: Wed, 27 Nov 2024 13:33:33 +0000
Post From: Sierra Chart doesn't update the chart graph - seems halted
| [2023-08-16 14:25:01] |
| Wyckoffian - Posts: 4 |
|
Hi, I am using ticker ES futures with a Sim1 account. Unfortunately, after a while, the graph doesn't update with new data. I opened a short position, but the P/L of the position was updated and shows 25P, 30P, 35P and I flattened the position. Can you assist me with this problem? See below Last lines of Message Log: " Triggering next historical data download in queue. | 2023-08-16 16:36:19.356 No download requests in the queue to start downloads for. | 2023-08-16 16:36:19.356 HD Request # 6 | Requesting Intraday data. Start date-time: 2023-05-31 03:00:00. Record interval: 0. Symbol: NQU23 | 2023-08-16 16:36:19.614 HD Request # 6 | Decompressing data. | 2023-08-16 16:36:19.764 HD Request # 6 | Receiving Intraday data for NQU23-CME starting at 2023-05-31 03:03:33.940000 | 2023-08-16 16:36:20.369 HD Request # 6 | Timestamp of first Intraday data file record written: 2023-05-31 03:03:33.940000. | 2023-08-16 16:36:20.812 Socket (3) | CloseSocket call. | 2023-08-16 16:38:39.138 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-08-16 16:38:39.138 Historical data download thread signaled to stop. | 2023-08-16 16:38:39.138 HD Request # 6 | Received 25307933 Intraday data records from 2023-05-31 03:03:33.940000 to 2023-08-16 16:28:37.685003 (77.6 days. Delay: 10.0 minutes) and wrote 25307933 records for NQU23-CME | 2023-08-16 16:38:39.138 HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2023-08-16 13:28:37.685003 | 2023-08-16 16:38:39.140 HD Request # 6 | Completion time: 2m 21s. | 2023-08-16 16:38:39.140 HD Request # 6 | Intraday data download complete for NQU23-CME. Unique request ID: 6 | 2023-08-16 16:38:39.140 Removing historical data download ID 6. | 2023-08-16 16:38:39.140 Real-time Intraday chart data file updates started for NQU23-CME | 2023-08-16 16:38:39.140 Intraday chart data file opened for NQU23-CME | 2023-08-16 16:38:39.140 HD Request # 6 | Enabling Intraday chart updating for symbol. | 2023-08-16 16:38:39.140 Triggering next historical data download in queue. | 2023-08-16 16:38:39.140 No download requests in the queue to start downloads for. | 2023-08-16 16:38:39.140 Socket (3) | Socket gracefully closed by remote side. | 2023-08-16 16:38:39.289 Socket (3) | Closed. | 2023-08-16 16:38:39.289 NQU23-CME [CV][M] 1 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-08-16 16:38:39.343 NQU23-CME [CV][M] 1 Min #2 | Reloading chart. | 2023-08-16 16:38:39.344 Enabling compression for file: C:\SierraChart\Data\NQU23-CME.dly. This may take a while. | 2023-08-16 16:38:39.852 File compression enabled. C:\SierraChart\Data\NQU23-CME.dly. CompressionState=0 | 2023-08-16 16:38:39.852 SC DTC Delayed Exchange Data | Starting real-time market data updates for: NQU23-CME (NQU23). ID: 5 Service code: cme | 2023-08-16 16:38:40.358 SC DTC Delayed Exchange Data | Requesting security definition data for: NQU23-CME (NQU23). ID: 5 | 2023-08-16 16:38:40.358 SC DTC Delayed Exchange Data | Received security definition for symbol NQU23-CME | 2023-08-16 16:38:40.609 NQU23-CME [CV][M] 1 Min #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-08-16 16:38:40.672 Opened cached Intraday file: C:\SierraChart\Data\NQU23-CME.scid. Thread ID: 7164 | 2023-08-16 16:38:41.089 ESU23-CME [CV][M] 1 Min #1 | Reloading chart. | 2023-08-16 16:45:45.309 Chart #1 | Base Graph ID: 0 DateTime: Array is unallocated. | 2023-08-16 16:45:45.329 ESU23-CME [CV][M] 1 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-08-16 16:45:45.538 " Thanks, |