Support Board
Date/Time: Wed, 27 Nov 2024 15:43:30 +0000
Post From: Error downloading market depth data of combined tapes
| [2023-08-11 07:08:38] |
| User856504 - Posts: 7 |
|
Hi there, I am trying to replay the chart with the combined market depth (Symbol: ???_MBO) and I see the following error message in the message log: "Error downloading historical Market depth data for ???_MBO. Historical data logon error: Data files folder not set for service code: us_equities_with_depth.data.marketdepth" I tried: 1. Download Current Version 2. Make sure the data service setting is set to "SC Data - All Services" 3. Reconnecting the data service 4. Delete and download data And seems none of the above works. I am able to download the market depth (Symbol: ???-NQTV) when replaying, so just wondering whether there is any configurations I need to set before downloading the combined one. Thank you. |