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Date/Time: Wed, 27 Nov 2024 12:37:11 +0000



Post From: $INX, $NYA, $IUXX, $DOWI

[2014-06-05 17:57:58]
Sierra Chart Engineering - Posts: 104368
You should not have had access to these cash indices last month because your data feed account was canceled the entire last month due to an insufficient balance. Did you have access to them last month?


Go to this page and add an additional 10 USD:
https://www.sierrachart.com/usercp.php?page=AddAccountCredit

Let us know when that is done and then we will do the necessary activations on your account for these cash indices.

The market statistics data feed is separate from these cash indices. That data feed is included with Sierra Chart Service Packages 3 and 5.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-06-05 17:58:14