Support Board
Date/Time: Wed, 27 Nov 2024 16:31:41 +0000
Post From: Requesting to activate trial
| [2023-07-28 19:57:15] |
| John - SC Support - Posts: 36322 |
|
You set your "Current Selected Service" to "Interactive Brokers". While on a trial you are not able to connect to external services. Therefore, when you try to connect to Interactive Brokers, it is failing and then everything else stops working from there. Please change the "Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service" to "SC Data - All Services". Select OK to close that window and then select "File >> Reconnect". After this, you will be fine. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |