Support Board
Date/Time: Wed, 27 Nov 2024 17:55:28 +0000
Post From: Denali Data Feed Exchange Authorization Issue
| [2023-07-27 00:33:21] |
| Sierra_Chart Engineering - Posts: 17197 |
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To resolve the problem, reconnect to the data feed by selecting File >> Reconnect, or File >> Disconnect followed by File >> Connect to Data Feed. And we acknowledge, we were not monitoring for this issue the last two hours. And our server monitoring did not report this problem to us because it is not a scenario which is being monitored for. We did do some basic testing, after a software change but did not test for this particular problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-07-27 00:39:54
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