Support Board
Date/Time: Wed, 27 Nov 2024 18:42:01 +0000
Post From: Error opening for writing file & Error writing Charts
| [2023-07-26 14:09:04] |
| User303857 - Posts: 74 |
|
Hello Support, I am getting Error Messages in the log file. How can I begin to troubleshoot this ? Would you need the entire message log & the chart or studies? Not urgent. Thanks Here are a few lines from the message log. ------------------- Error opening for writing file 'C:\SierraChart\Data\ES IB EXTENSIONS.Cht.temp': Windows error code 32: The process cannot access the file because it is being used by another process. | 2023-07-26 06:58:51.514 * Error writing Charts. Chartbook file: C:\SierraChart\Data\ES IB EXTENSIONS.Cht Error: Windows error code 32: The process cannot access the file because it is being used by another process. | 2023-07-26 06:58:51.514 * Denali Data Feed | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=1, NumberOfOutstandingSendBuffers=2, TransmissionDelayInMilliseconds=40, ServerSendBufferSizeInBytes=1662, ActualMessageDelay=-2.5 seconds, DataCompRatio=2.67, UncompressedBytes=212920285, CompressionTime=1.607399(secs), NumCompressions=59161, Source=10.10.20.123 | 2023-07-26 06:58:53.151 SC DTC Data with Market Depth | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=16, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=40, ServerSendBufferSizeInBytes=54, ActualMessageDelay=-2.4 seconds, DataCompRatio=1.35, UncompressedBytes=925274, CompressionTime=0.133357(secs), NumCompressions=18082, Source=10.10.20.91 | 2023-07-26 06:58:54.378 Teton CME Order Routing | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-2.5 seconds, DataCompRatio=0.00, UncompressedBytes=356656, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 | 2023-07-26 06:58:59.190 Denali Data Feed | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=1, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=40, ServerSendBufferSizeInBytes=4103, ActualMessageDelay=-2.5 seconds, DataCompRatio=2.67, UncompressedBytes=213841710, CompressionTime=1.614798(secs), NumCompressions=59454, Source=10.10.20.123 | 2023-07-26 06:59:13.156 SC DTC Data with Market Depth | Heartbeat from server | ServerReceivedClientHeartbeatSecondsAgo=16, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=40, ServerSendBufferSizeInBytes=56, ActualMessageDelay=-2.4 seconds, DataCompRatio=1.35, UncompressedBytes=931195, CompressionTime=0.133920(secs), NumCompressions=18163, Source=10.10.20.91 | 2023-07-26 06:59:14.375 |