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Date/Time: Wed, 27 Nov 2024 19:51:46 +0000



Post From: Updated to new ver of Sierra, now its not responding and charts not working

[2023-07-24 08:48:07]
Sierra_Chart Engineering - Posts: 17198
You are definitely getting real-time data. The log make that very clear.:
HD Request # 13 | Received 70 Intraday data records from 2023-07-23 19:08:57.402000 to 2023-07-23 19:09:19.151000 (21.7 seconds. Delay: 7.8 seconds) and wrote 4 records for ESU23-CME | 2023-07-23 19:09:26.946


The message log for the chartbook says "Performing a full recalculation because it has been tagged" for the chartbook that it is opening.

Are you aware of this issue and if so, please let me know how to get past it so that I can so that my charts can work properly again.
Regarding this, refer to:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.9 References to Other Charts / Continuous Full Recalculation of Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-07-24 08:48:24