Support Board
Date/Time: Wed, 27 Nov 2024 20:44:52 +0000
Post From: connection error 10060
| [2023-07-13 14:10:22] |
| mikebarrels - Posts: 7 |
|
been using sierra on this computer for a long time with no issues. using most recent version- 2523. started getting this message this morning, over and over. restarted computer, re-downloaded platform, firewall settings are set to allow sierra on both private and public networks, not sure what else to do here. it is still allowing orders to go thru, it just keeps popping up with this message. please advise. Software version: 2523 64-bit | 2023-07-13 09:06:50.569 Primary Thread ID: 2884 | 2023-07-13 09:06:50.569 Usage end date: 2023-07-27 | 2023-07-13 09:06:50.569 Enabled for: Advanced Features 2. | 2023-07-13 09:06:50.569 Enabled for: Sierra Chart Historical Data Service. | 2023-07-13 09:06:50.569 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-07-13 09:06:50.569 Enabled for: Delayed Denali Exchange Data Feed. | 2023-07-13 09:06:50.569 Enabled for exchange2: CME | 2023-07-13 09:06:50.569 Enabled for exchange2: fairx_exchange.data | 2023-07-13 09:06:50.569 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-07-13 09:06:50.569 Current selected Data/Trading service: Rithmic Direct - DTC | 2023-07-13 09:06:50.569 Custom symbol settings values: enabled | 2023-07-13 09:06:50.569 Chart Update Interval: 500 | 2023-07-13 09:06:50.569 Intraday Data Storage Time Unit: 0 | 2023-07-13 09:06:50.569 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2023-07-13 09:06:50.569 2023-07-13 14:06:50 Local computer time in UTC | 2023-07-13 09:06:50.569 2023-07-13 09:06:50 Local computer time in SC Time Zone | 2023-07-13 09:06:50.569 2023-07-13 14:06:15 Server time in UTC | 2023-07-13 09:06:50.569 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-07-13 09:06:50.569 Program path: C:\SierraChart\ | 2023-07-13 09:06:50.569 Data Files path: C:\SierraChart\Data\ | 2023-07-13 09:06:50.569 OS Version Number: 10.0 | 2023-07-13 09:06:50.569 Locale Setting: C | 2023-07-13 09:06:50.569 DLLs: gcUserStudies_2497_64.dll, gcUserStudies_2499_64.dll, OrderFlowLabs.com.autoplot_64.dll, OrderFlowLabs.com_64.dll, UserContributedStudies_64.dll | 2023-07-13 09:06:50.569 Allowed protected custom studies: | 2023-07-13 09:06:50.569 Crash reporter started: true | 2023-07-13 09:06:50.569 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (5) | Creating socket. Using TLS 1.2. | 2023-07-13 09:07:01.225 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (5) | New receive buffer size: 32768 | 2023-07-13 09:07:01.225 HTTPS connection ID:3 to www.rithmic.com:443 for request ID:3 (5) | Connecting to IP: 38.79.0.89. | 2023-07-13 09:07:01.225 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (4) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-07-13 09:07:02.227 * HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (4) | CloseSocket call. | 2023-07-13 09:07:02.227 HTTPS connection ID:2 to www.rithmic.com:443 for request ID:2 (4) | Closed. | 2023-07-13 09:07:02.227 |