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Post From: I can't reactivate Teton+Denali when I click on Activate Service

[2023-07-06 15:50:47] Link To Thread - Link To Post [Go To First Post]
User566779 - Posts: 20
Software version: 2504 64-bit \| 2023-07-06 11:43:57.840 Primary Thread ID: 2508 \| 2023-07-06 11:43:57.840 Usage end date: 2023-07-28 \| 2023-07-06 11:43:57.840 Enabled for: Sierra Chart Historical Data Service. \| 2023-07-06 11:43:57.840 Enabled for: Denali Real-Time Exchange Data Feed. \| 2023-07-06 11:43:57.840 Enabled for: Delayed Denali Exchange Data Feed. \| 2023-07-06 11:43:57.840 Enabled for exchange2: CME (Trading Account Required) \| 2023-07-06 11:43:57.840 Enabled for exchange2: CBOT (Trading Account Required) \| 2023-07-06 11:43:57.840 Enabled for exchange2: COMEX (Trading Account Required) \| 2023-07-06 11:43:57.840 Enabled for exchange2: NYMEX (Trading Account Required) \| 2023-07-06 11:43:57.840 Enabled for exchange2: fairx_exchange.data \| 2023-07-06 11:43:57.840 Allow Support for Sierra Chart Data Feeds is enabled. \| 2023-07-06 11:43:57.840 Current selected Data/Trading service: Teton CME Order Routing \| 2023-07-06 11:43:57.840 Custom symbol settings values: enabled \| 2023-07-06 11:43:57.840 Chart Update Interval: 500 \| 2023-07-06 11:43:57.840 Intraday Data Storage Time Unit: 0 \| 2023-07-06 11:43:57.840 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2023-07-06 11:43:57.840 2023-07-06 15:43:57 Local computer time in UTC \| 2023-07-06 11:43:57.840 2023-07-06 11:43:57 Local computer time in SC Time Zone \| 2023-07-06 11:43:57.840 2023-07-06 13:20:08 Server time in UTC \| 2023-07-06 11:43:57.840 Local computer UTC time and Server UTC time difference: 9 seconds. \| 2023-07-06 11:43:57.840 Notice: Your computer's clock is off by 9 seconds. For help with this, press the 'Send for Analysis' button. \| 2023-07-06 11:43:57.840 Program path: C:\SierraChart\ \| 2023-07-06 11:43:57.840 Data Files path: C:\SierraChart\Data\ \| 2023-07-06 11:43:57.840 OS Version Number: 6.1 \| 2023-07-06 11:43:57.840 Locale Setting: C \| 2023-07-06 11:43:57.840 DLLs: UserContributedStudies_64.dll \| 2023-07-06 11:43:57.840 Allowed protected custom studies: \| 2023-07-06 11:43:57.840 Crash reporter started: true \| 2023-07-06 11:43:57.840 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=10, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=43503, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:44:06.750 Denali Data Feed \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=1, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=392, ActualMessageDelay=-9.2 seconds, DataCompRatio=3.52, UncompressedBytes=200814542, CompressionTime=1.558505(secs), NumCompressions=60653, Source=10.10.20.123 \| 2023-07-06 11:44:10.430 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=10, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=43594, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:44:26.758 Denali Data Feed \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=2, TransmissionDelayInMilliseconds=80, ServerSendBufferSizeInBytes=898, ActualMessageDelay=-9.2 seconds, DataCompRatio=3.52, UncompressedBytes=201113624, CompressionTime=1.561429(secs), NumCompressions=60783, Source=10.10.20.123 \| 2023-07-06 11:44:30.448 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=10, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=43685, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:44:46.749 File >> Disconnect selected. \| 2023-07-06 11:44:47.189 Teton CME Order Routing \| Waiting for socket receive thread to end \| 2023-07-06 11:44:47.189 DTC Client socket (1) \| CloseSocket call. \| 2023-07-06 11:44:47.199 DTC Client socket (1) \| Max send buffers used during socket life: 3 \| 2023-07-06 11:44:47.199 DTC Client socket (1) \| Max send buffer size during socket life: 329 \| 2023-07-06 11:44:47.199 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2023-07-06 11:44:47.199 Denali Data Feed \| Waiting for socket receive thread to end \| 2023-07-06 11:44:47.199 DTC Client socket (2) \| CloseSocket call. \| 2023-07-06 11:44:47.199 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2023-07-06 11:44:47.199 Denali Data Feed \| Disconnected from the server. \| 2023-07-06 11:44:47.199 Teton CME Order Routing \| Disconnected. \| 2023-07-06 11:44:47.199 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2023-07-06 11:44:47.419 DTC Client socket (1) \| Closed. \| 2023-07-06 11:44:47.419 Teton CME Order Routing \| Firm: IronBeam \| 2023-07-06 11:44:56.679 Teton CME Order Routing \| Connecting to the server futurestrading10.sierracharts.com. Port 11085 \| 2023-07-06 11:44:56.679 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2023-07-06 11:44:56.759 DTC Client socket (1) \| New receive buffer size: 5242880 \| 2023-07-06 11:44:56.759 DTC Client socket (1) \| Connecting to IP: 208.185.224.130. \| 2023-07-06 11:44:56.759 Teton CME Order Routing \| Network connection to server complete. \| 2023-07-06 11:44:56.969 Teton CME Order Routing \| Starting socket receive thread. \| 2023-07-06 11:44:56.969 Teton CME Order Routing \| Sending encoding request to server: Binary VLS. Compression: none \| 2023-07-06 11:44:56.969 Teton CME Order Routing \| Setting DTC encoding to Binary VLS \| 2023-07-06 11:44:57.609 Teton CME Order Routing \| Sending logon request message. \| 2023-07-06 11:44:57.609 Teton CME Order Routing \| Received logon response. \| 2023-07-06 11:44:58.309 Teton CME Order Routing \| Server Name: SC DTC Server. Build=45138. \| 2023-07-06 11:44:58.309 Teton CME Order Routing \| Server protocol version: 8. Client protocol version: 8 \| 2023-07-06 11:44:58.309 Teton CME Order Routing \| Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading\|SymbolSettings=cme_ilink_live.trading. \| 2023-07-06 11:44:58.309 Teton CME Order Routing \| Trading is supported. \| 2023-07-06 11:44:58.309 Teton CME Order Routing \| Order cancel and replace is supported. \| 2023-07-06 11:44:58.309 Teton CME Order Routing \| OCO Orders supported. \| 2023-07-06 11:44:58.309 Teton CME Order Routing \| Bracket Orders supported. \| 2023-07-06 11:44:58.309 Teton CME Order Routing \| Connected to server complete. \| 2023-07-06 11:44:58.309 Triggering next historical data download in queue. \| 2023-07-06 11:44:58.309 Triggering next historical data download in queue. \| 2023-07-06 11:44:58.309 Triggering next historical data download in queue. \| 2023-07-06 11:44:58.309 Triggering next historical data download in queue. \| 2023-07-06 11:44:58.309 Updated verified funded futures trading account ending date to: 2023-08-05 15:44:58 \| 2023-07-06 11:44:58.309 Teton CME Order Routing \| Performing query for most recent Order Activity Date-Time. \| 2023-07-06 11:44:58.309 No download requests in the queue to start downloads for. \| 2023-07-06 11:44:58.309 No download requests in the queue to start downloads for. \| 2023-07-06 11:44:58.309 No download requests in the queue to start downloads for. \| 2023-07-06 11:44:58.309 No download requests in the queue to start downloads for. \| 2023-07-06 11:44:58.309 Teton CME Order Routing \| Requesting historical order activity from server. Start date-time UTC: 2023-06-30 20:00:39.933896 \| 2023-07-06 11:44:58.309 Updated verified funded futures trading account ending date to: 2023-08-05 15:44:58 \| 2023-07-06 11:44:58.519 Teton CME Order Routing \| Received final trade activity snapshot. Count=1. No data. TradeAccount=23062091 \| 2023-07-06 11:44:58.529 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=0, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=3810, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:45:17.809 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=3901, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:45:37.819 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=3992, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:45:57.839 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=4083, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:46:17.849 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=4174, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:46:37.859 DTC Client socket (2) \| Timed out waiting for shutdown. Performing an immediate socket close. \| 2023-07-06 11:46:53.219 DTC Client socket (2) \| Closed. \| 2023-07-06 11:46:53.219 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=18, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=4265, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:46:57.849 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=4356, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:47:17.849 DTC Client socket (2) \| Deleting network socket now after delay. \| 2023-07-06 11:47:23.219 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=4447, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:47:37.859 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=17, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=4538, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:47:57.859 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=16, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=4629, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:48:17.859 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=16, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=4720, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:48:37.859 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=15, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=4811, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:48:57.859 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=15, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=4902, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:49:17.879 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=15, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=4993, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:49:37.879 Teton CME Order Routing \| Heartbeat from server \| ServerReceivedClientHeartbeatSecondsAgo=15, NumberOfOutstandingSendBuffers=0, TransmissionDelayInMilliseconds=0, ServerSendBufferSizeInBytes=0, ActualMessageDelay=-9.4 seconds, DataCompRatio=0.00, UncompressedBytes=5084, CompressionTime=0.000000(secs), NumCompressions=0, Source=208.185.224.130 \| 2023-07-06 11:49:57.879