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Date/Time: Tue, 26 Nov 2024 20:18:11 +0000



Post From: unable to activate data feed

[2014-06-02 20:56:50]
Sierra Chart Engineering - Posts: 104368
We can see at the end of the log you finally got connected to OEC. So this is good.

The next problem is that you are not using the valid OEC symbols and the valid Sierra Chart symbols for market statistics.

You need to change the Symbol of the charts by following the instructions here:
http://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html#ChangingChartSymbol

For market statistics, you can find the symbols here:
http://www.sierrachart.com/index.php?l=doc/SCMarketStatistics.php


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing