Support Board
Date/Time: Tue, 26 Nov 2024 23:34:38 +0000
Post From: OEC order rejected
| [2014-06-02 17:57:27] |
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No. That is not how it is done. This is not what we specified. The Trade and Current Quote Symbol box must be blank. Reopen the chart or Trade DOM through File >> Find Symbol. Or change the Symbol of the chart: http://www.sierrachart.com/index.php?l=doc/doc_SwitchingSymbols.html However, this is not the main problem. We need to make certain you are specifying the correct trade account in Global Settings >> Data/Trade Service Settings. Set a telephone number on your account here: https://www.sierrachart.com/usercp.php?page=ManageAccountInfo Let us know when that is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |