Support Board
Date/Time: Tue, 26 Nov 2024 18:47:36 +0000
OEC order rejected
View Count: 2732
| [2014-06-06 17:04:19] |
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2. From OEC: Everything is all set now with the forex orders. They should go through properly now. Let us know if you see anymore issues. You may need to reconnect to the server with File >> Disconnect and File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-06 17:11:55] |
| test99 - Posts: 26 |
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I hope you will add some usage time to my account since I was not able to use the Sierra. Thanks
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| [2014-06-06 17:35:18] |
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We have added 15 days to your account. Restart Sierra Chart. OEC should have resolved this issue for you when you brought it to their attention. But maybe it had something to do with the FIX connection that we did not know about. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-09 03:47:15] |
| test99 - Posts: 26 |
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Thank you for your support guys. The issue is fixed!!!
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| [2014-06-09 04:01:36] |
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Good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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