Support Board
Date/Time: Tue, 22 Apr 2025 12:13:09 +0000
Post From: Gain StoneX
| [2023-06-28 05:11:01] |
| jomar - Posts: 15 |
|
The contract data is flowing through I can see the DOM and intraday chart templates. But I cant see the data when trying to use my chartbooks: Software version: 2497 64-bit | 2023-06-28 04:54:45.933 Primary Thread ID: 11240 | 2023-06-28 04:54:45.933 Usage end date: 2023-12-24 | 2023-06-28 04:54:45.933 Enabled for: Advanced Features 2. | 2023-06-28 04:54:45.933 Enabled for: Sierra Chart Historical Data Service. | 2023-06-28 04:54:45.933 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-06-28 04:54:45.933 Enabled for: Delayed Denali Exchange Data Feed. | 2023-06-28 04:54:45.933 Enabled for exchange2: CME (Trading Account Required) | 2023-06-28 04:54:45.933 Enabled for exchange2: CBOT (Trading Account Required) | 2023-06-28 04:54:45.933 Enabled for exchange2: COMEX (Trading Account Required) | 2023-06-28 04:54:45.933 Enabled for exchange2: NYMEX (Trading Account Required) | 2023-06-28 04:54:45.933 Enabled for exchange2: fairx_exchange.data | 2023-06-28 04:54:45.933 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-06-28 04:54:45.933 Current selected Data/Trading service: Teton CME Order Routing | 2023-06-28 04:54:45.933 Custom symbol settings values: enabled | 2023-06-28 04:54:45.933 Chart Update Interval: 500 | 2023-06-28 04:54:45.933 Intraday Data Storage Time Unit: 1 | 2023-06-28 04:54:45.933 Time Zone: +00:00:00 (UTC+00) | 2023-06-28 04:54:45.933 2023-06-28 04:54:45 Local computer time in UTC | 2023-06-28 04:54:45.933 2023-06-28 04:54:45 Local computer time in SC Time Zone | 2023-06-28 04:54:45.933 2023-06-28 04:52:37 Server time in UTC | 2023-06-28 04:54:45.933 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-06-28 04:54:45.933 Program path: \\Mac\Home\Desktop\Sierra\ | 2023-06-28 04:54:45.933 Data Files path: \\Mac\Home\Desktop\Sierra\Data\ | 2023-06-28 04:54:45.933 OS Version Number: 10.0 | 2023-06-28 04:54:45.934 Locale Setting: C | 2023-06-28 04:54:45.934 DLLs: UserContributedStudies_64.dll | 2023-06-28 04:54:45.935 Allowed protected custom studies: | 2023-06-28 04:54:45.935 Crash reporter started: true | 2023-06-28 04:54:45.935 DTC Client socket (2) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-06-28 04:54:59.864 DTC Client socket (2) | Closed. | 2023-06-28 04:54:59.864 DTC Client socket (2) | Deleting network socket now after delay. | 2023-06-28 04:55:29.870 File compression not supported on file system. \\Mac\Home\Desktop\Sierra\Data\MYMU23_FUT_CME.scid. Windows error code 1: Incorrect function. | 2023-06-28 04:59:27.657 MYMU23_FUT_CME #1 | Reloading chart. | 2023-06-28 04:59:27.659 File compression not supported on file system. \\Mac\Home\Desktop\Sierra\Data\MYMU23_FUT_CME.scid. Windows error code 1: Incorrect function. | 2023-06-28 04:59:27.659 MYMU23_FUT_CME #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-06-28 04:59:27.661 Mapping MYMU23_FUT_CME to MYMU23. Service code: cbot | 2023-06-28 04:59:28.170 Denali Data Feed | Starting real-time market data updates for: MYMU23_FUT_CME (MYMU23). ID: 42 Service code: cbot | 2023-06-28 04:59:28.171 Denali Data Feed | Requesting security definition data for: MYMU23_FUT_CME (MYMU23). ID: 42 | 2023-06-28 04:59:28.171 Added historical Intraday data request for MYMU23_FUT_CME to the queue. | 2023-06-28 04:59:28.171 Intraday data recording state for symbol MYMU23_FUT_CME is set to download 'Pending'. | 2023-06-28 04:59:28.171 Triggering next historical data download in queue. | 2023-06-28 04:59:28.171 Delaying start of download for MYMU23_FUT_CME. | 2023-06-28 04:59:28.177 Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MYMU23_FUT_CME | 2023-06-28 04:59:28.245 Teton CME Order Routing | Received security definition for symbol MYMU23_FUT_CME | 2023-06-28 04:59:28.245 Denali Data Feed | Received security definition for symbol MYMU23_FUT_CME | 2023-06-28 04:59:28.319 Requesting market depth updates for: MYMU23_FUT_CME if supported. | 2023-06-28 04:59:31.202 Denali Data Feed | Clearing market depth for MYMU23_FUT_CME | 2023-06-28 04:59:31.350 HD Request # 64 | Downloading Intraday chart data for MYMU23_FUT_CME to the file MYMU23_FUT_CME.scid. Service: cbot | 2023-06-28 04:59:33.634 File compression not supported on file system. \\Mac\Home\Desktop\Sierra\Data\MYMU23_FUT_CME.scid. Windows error code 1: Incorrect function. | 2023-06-28 04:59:33.638 HD Request # 64 | Download start date-time: 2023-06-26 03:26:12.000000. File last date-time: 2023-06-26 03:26:12.691000 | 2023-06-28 04:59:33.640 HD Request # 64 | Using server: ds26.sierracharts.com port 10150 | 2023-06-28 04:59:33.640 Socket (2) | Creating socket. | 2023-06-28 04:59:33.696 Socket (2) | New receive buffer size: 5242880 | 2023-06-28 04:59:33.696 Socket (2) | Connecting to IP: 142.215.17.188. | 2023-06-28 04:59:33.696 HD Request # 64 | Setting DTC encoding to Binary VLS | 2023-06-28 04:59:33.835 HD Request # 64 | Sending historical data logon request message. | 2023-06-28 04:59:33.836 HD Request # 64 | Requesting Intraday data. Start date-time: 2023-06-26 03:26:12. Record interval: 1. Symbol: MYMU23 | 2023-06-28 04:59:34.481 HD Request # 64 | Decompressing data. | 2023-06-28 04:59:34.553 HD Request # 64 | Receiving Intraday data for MYMU23_FUT_CME starting at 2023-06-26 03:26:12.691000 | 2023-06-28 04:59:34.586 HD Request # 64 | Timestamp of first Intraday data file record written: 2023-06-26 03:26:12.691000. | 2023-06-28 04:59:34.861 Socket (2) | CloseSocket call. | 2023-06-28 04:59:34.925 Historical data download thread signaled to stop. | 2023-06-28 04:59:34.925 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-06-28 04:59:34.926 HD Request # 64 | Received 35371 Intraday data records from 2023-06-26 03:26:12.691000 to 2023-06-28 04:59:04.137000 (2.1 days. Delay: 30.8 seconds) and wrote 35371 records for MYMU23_FUT_CME | 2023-06-28 04:59:34.927 File compression not supported on file system. \\Mac\Home\Desktop\Sierra\Data\MYMU23_FUT_CME.scid. Windows error code 1: Incorrect function. | 2023-06-28 04:59:34.931 HD Request # 64 | Add time&sales data | Remembered last file record date-time: 2023-06-28 04:59:04.137000 | 2023-06-28 04:59:34.932 HD Request # 64 | Completion time: 1s. | 2023-06-28 04:59:34.932 HD Request # 64 | Intraday data download complete for MYMU23_FUT_CME. Unique request ID: 64 | 2023-06-28 04:59:34.932 Removing historical data download ID 64. | 2023-06-28 04:59:34.932 Real-time Intraday chart data file updates started for MYMU23_FUT_CME | 2023-06-28 04:59:34.932 File compression not supported on file system. \\Mac\Home\Desktop\Sierra\Data\MYMU23_FUT_CME.scid. Windows error code 1: Incorrect function. | 2023-06-28 04:59:34.933 Opened cached Intraday file: \\Mac\Home\Desktop\Sierra\Data\MYMU23_FUT_CME.scid. Thread ID: 11240 | 2023-06-28 04:59:34.933 Intraday chart data file opened for MYMU23_FUT_CME | 2023-06-28 04:59:34.933 HD Request # 64 | Enabling Intraday chart updating for symbol. | 2023-06-28 04:59:34.933 Triggering next historical data download in queue. | 2023-06-28 04:59:34.934 No download requests in the queue to start downloads for. | 2023-06-28 04:59:34.934 Socket (2) | Socket gracefully closed by remote side. | 2023-06-28 04:59:34.992 Socket (2) | Closed. | 2023-06-28 04:59:34.992 Unsubscribed from market depth data for MYMU23_FUT_CME | 2023-06-28 04:59:36.207 File compression not supported on file system. \\Mac\Home\Desktop\Sierra\Data\MYMU23_FUT_CME.scid. Windows error code 1: Incorrect function. | 2023-06-28 04:59:37.104 MYMU23_FUT_CME 1 Min #1 | Reloading chart. | 2023-06-28 04:59:37.105 File compression not supported on file system. \\Mac\Home\Desktop\Sierra\Data\MYMU23_FUT_CME.scid. Windows error code 1: Incorrect function. | 2023-06-28 04:59:37.107 File compression not supported on file system. \\Mac\Home\Desktop\Sierra\Data\MYMU23_FUT_CME.scid. Windows error code 1: Incorrect function. | 2023-06-28 04:59:37.109 File compression not supported on file system. \\Mac\Home\Desktop\Sierra\Data\MYMU23_FUT_CME.scid. Windows error code 1: Incorrect function. | 2023-06-28 04:59:37.159 |