Support Board
Date/Time: Thu, 28 Nov 2024 00:25:33 +0000
Post From: Duplicate Orders Sent
| [2023-06-26 19:51:05] |
| WhatNowGoodFriend - Posts: 2 |
|
Hello, 1) I'm using SC with Teton order routing to broker (Edge Clear / Philip Capital) to place discretionary, non-automated trades. 2) I use buttons on the control bar to place stop order trades. 3) On 3-4 occasions over the past month. The system has doubled my order (sent an order for 4 contracts instead of 2, or 2 contracts instead of 1). Since I do not expect this (probably happens 1-2% of the time), I usually do not see it in time to cancel before it gets filled. 4) This has happened both in the SIM as well as with live trading. 5) There does not appear to be anything wrong with my mouse or click settings, and videos of my trades show the button only clicked once. 6) Today I searched the Trade Activity Log for the most recent time this happened live and it shows separate "user order entries" at: 2023-06-14 11:29:56.402468 and 2023-06-14 11:29:56.495624... so two orders placed 0.09 of a second apart. Any ideas? |