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Date/Time: Thu, 28 Nov 2024 00:43:12 +0000



Post From: Live data not working

[2023-06-26 07:20:29]
Sierra_Chart Engineering - Posts: 17199
Set "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to Yes. If you have changed this setting, then reconnect to the data feed after by selecting 'File >> Reconnect".

Let us know if this does not resolve the problem.

And make sure you are using the correct symbol by translating the symbols:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing