Support Board
Date/Time: Thu, 28 Nov 2024 00:38:55 +0000
Post From: APEX Prop with Sierra Charts
| [2023-06-23 08:50:28] |
| Sierra_Chart Engineering - Posts: 17199 |
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The crash you are referring to is a not responding condition. Refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.16 - What to do if Sierra Chart is in a frozen state for an extended time due to extended high CPU usage caused by an automatically or m Do not use your existing Chartbook any longer until that problem can be resolved with it. You are also not using Rithmic data. You are using the Denali Data Feed from Sierra Chart. To ensure this is the case: Set "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" to Yes. If you have changed this setting, then reconnect to the data feed after by selecting 'File >> Reconnect". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-23 08:51:16
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