Support Board
Date/Time: Thu, 28 Nov 2024 00:28:09 +0000
Post From: APEX Prop with Sierra Charts
| [2023-06-21 13:52:55] |
| Sierra_Chart Engineering - Posts: 17199 |
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What exactly do you mean by this?: crashed the program
And this makes no sense either: It wanted me to reinstall.
There is nothing in Sierra Chart which would tell you to reinstall.Make sure the symbols are set correctly by translating them with this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service If you need more help: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. ---- Regarding videos: Support Board Posting Information: Do Not Post Videos Unless Requested! Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-06-21 13:53:10
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