Support Board
Date/Time: Tue, 26 Nov 2024 20:21:47 +0000
Post From: No real time data after renewing usage time
| [2014-05-31 22:06:30] |
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Maybe you should clarify it now when we fill the data feed fees page because it seems even you were not aware of this aspect of your package.
This has been clarified through the symbols you find in File >> Find Symbol when using the SC Exchange Data Service. Perform a full reset of the symbol settings as explained here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#FullResetSymbolSettingsSteps The other symbols have now been removed. Anyway i accept a partial refund( i think 50% is honest? ) i would like to understand if the price of 57.75 usd for this feed will remain the same regarding the fact it is only for two futures indexes instead of 4? Let me know please your clarification. We have not had an answer on this, but we have to assume that it will remain at this price.Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-31 22:08:01
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