Support Board
Date/Time: Thu, 28 Nov 2024 00:26:15 +0000
Post From: Charts stopped working - this happened once before
| [2023-06-12 08:11:40] |
| Sierra_Chart Engineering - Posts: 17199 |
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1. Symbols like these are related to TT-based order routing and are no longer supported: CLZ23-CLM24.CL.FUT_SPREAD.NYMEX You need to change to the new format used by SC Data-All Services which would be: CLZ23-CLM24.FUT_SPREAD.NYMEX 2. This is already supported but the issue relates to no translation patterns for spreads but we can give it a try to set this up for CL. There are still manual changes you may need to make. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |