Support Board
Date/Time: Thu, 28 Nov 2024 03:50:03 +0000
Post From: Sierra not calculating profits correctly
| [2023-06-09 12:19:08] |
| User725605 - Posts: 60 |
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As per your request find three screenshots attached explaining this very confusing issue. Screenshot no. 1 I had to leave a couple of studies like moving averages on to show this issue. This shot shows the miscalculations of profits in the chart calc tool. The very same error showed up in my Trade console and regrettably in my profits in the Trade log. I discussed this with my broker AMP and they informed me that they no longer support Sierra at your request... this is a separate disturbing development. In screenshot two with all of my studies removed the chart calcs are correct. I do not know if this would show correctly as well in my trade profits and logs. I will look today after a couple of trades to see if this is the case. I would think that existing studies should not affect profits and chart calculations for point values. Screenshot no. 3 shows my trade log from yesterday on several trades and the time stamps are all the same. This is also incorrect information being displayed.
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