Support Board
Date/Time: Thu, 28 Nov 2024 00:44:26 +0000
Post From: Charts stopped working - this happened once before
| [2023-06-08 22:23:12] |
| ErikT - Posts: 121 |
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Hi Guys, I'd like to re-open this ticket. Edit>>Translate Symbols to Current Service doesn't solve my problem because I make extensive use of ADD_SYMBOL studies in my charts, and the translate to current service function does not appear to update symbols stored in ADD_SYMBOL studies. Specifically, I make extensive use of "Symbol Studies" where the symbol is for an exchange-traded futures spread, such as CLZ23-CLM24.CL.FUT_SPREAD.NYMEX. Manually updating all the symbols by hand would literally take over a week, as I have many charts with dozens of studies on them. So what I need from SC is EITHER: 1) A way to switch my entire environment back to the old symbol format so my symbol studies work; or 2) An upgrade to Translate Symbols to Current Service so that it updates symbols stored inside Add Symbol studies when it updates everything else; or 3) Some other workaround so I can get my charts working without having to spend days manually updating all the add symbol studies. THANKS in advance!!! Erik |