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Date/Time: Thu, 28 Nov 2024 03:54:30 +0000



Post From: Sierra Charts in Free Mode

[2023-06-07 18:54:46]
User323462 - Posts: 2
Dear Sierra Support Board,

I have active and founded AMP account with CQG data feed, altho I cannot use Sierra Charts as it is stating:

-Your paid usage time has ended. Your account is in Free Mode.

-Notice: Your account has 0 days of paid usage time left.

You can activate a paid Service Package for usage time and Make a Payment by selecting Help >> Add Usage Credit on the menu. If you cannot make a payment, use the Emergency Account Activation feature on your account. After going to that page you will see this link available.

and

Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. | 2023-06-07 17:42:25.202 *

Would you please support me with activating Sierra Charts properly?