Support Board
Date/Time: Tue, 26 Nov 2024 20:37:30 +0000
Post From: unable to activate data feed
| [2014-05-30 17:43:47] |
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We recommend waiting until June 1 to activate the exchange. At that time activate the CME 3.25 USD exchange and if you still get an error at that time let us know and we will take care of it. Or if you want us to activate the exchange now for you and get the problem resolved let us know. But if there is some problem which would take a few hours to resolve for your account, then it might not be worth it, since this is the last trading day of the month. We apologize for the trouble, but basically these kinds of issues relate to the underlying Barchart exchange authorization system that we do not have control over and if we see a problem we have to let them know about it. This is what takes time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-30 17:44:58
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