Login Page - Create Account

Support Board


Date/Time: Thu, 28 Nov 2024 05:48:45 +0000



Post From: Multiple login and trade copier lag

[2023-06-03 12:45:59]
Sierra_Chart Engineering - Posts: 17199
When the connection is lost to Rithmic, this will cause the Denali Data Feed to reconnect as well and be interrupted for a period of time. Maybe even as much as a minute:
unfortunately it is the Denali data-feed that needs to reconnect when trading.

If you enable Trade >>Trade Simulation Mode On, you will notice you will not have the problem.

Yes! :
Given these additional facts, is this still a 100% Rithmic problem?

This is a Linux Wine issue:
An additional, seperate issue is that, when adapting the trade copying-settings of a chart, regularly, this sub instance of sierra char unfortunately crashes (specifically when adding accounts).
Which we have heard has been resolved by Wine developers.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-06-03 12:46:42